May
Users Guide
Contents
Copying
Loading paper and specialty media
Paper and specialty media guide
Printing
Saving money and the environment 203
Faxing 103
Scanning 126
Understanding the printer menus 134
Clearing jams 226
Troubleshooting 239
Maintaining the printer 213
Managing the printer 223
302
Safety information
Safety information
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What are you looking for? Find it here
Learning about the printer
Finding information about the printer
Learning about the printer
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Understanding the basic functions of the scanner
Automatic document feeder ADF Scanner glass
Using the ADF and scanner glass
Using the ADF
Using the scanner glass
Using the printer control panel
Understanding the printer control panel
Understanding the printer control panel
Touch
Indicator light Printer status
Understanding the home screen
Sleep button light Printer status
This may also appear on the home screen
Using the touch-screen buttons
Features
Feature Description
Return to the home screen
For Macintosh users
Setting up and using the home screen applications
Finding the IP address of the computer
For Windows users
Customizing the home screen
Accessing the Embedded Web Server
Click Settings General Settings Home screen customization
Finding the IP address of the printer
Finding information about the home screen applications
Setting up Forms and Favorites
Understanding the different applications
Activating the home screen applications
Setting up Card Copy
Click Settings Apps Apps Management Forms and Favorites
Click Settings Apps Apps Management Card Copy
Setting up Multi Send
Using MyShortcut
Setting up Scan to Network
Click Settings Apps Apps Management Multi Send
UseTo
Setting up Remote Operator Panel
Exporting and importing a configuration
Click Settings Remote Operator Panel Settings
Click Submit
Additional printer setup
Installing internal options
Available internal options
Accessing the controller board
Close the shield, and then the access door
Installing a memory card
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Installing an optional card
Installing an Internal Solutions Port
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Long ISP cable
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Installing a printer hard disk
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Removing a printer hard disk
Installing hardware options
Order of installation
Installing optional trays
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Line port
Attaching cables
Installing the printer software
Setting up the printer software
Windows 7 or earlier
Click Update Now ‑ Ask Printer
Updating available options in the printer driver
Windows
Preparing to set up the printer on an Ethernet network
Installing the printer on an Ethernet network
Networking
Click +
Select Ethernet connection, and then click Continue
Preparing to set up the printer on a wireless network
From the printer control panel, navigate to
Connecting the printer using the Wireless Setup Wizard
Select a wireless connection setup
Network/Ports Active NIC Auto
Using the Push Button Configuration method
For Windows users
Setting up serial printing
Click Continue Finish
Reports Menu Settings
Verifying printer setup
Printing a menu settings
Printing a network setup
Loading trays
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
LGL A4 Exec
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Loading the multipurpose feeder
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Click Settings Paper Menu
Linking and unlinking trays
Linking and unlinking trays
Assigning a custom paper type
Click Settings Paper Menu Custom Names
Click Settings Paper Menu Custom Types
Creating a custom name for a paper type
Configuring a custom name
Select a custom name you want to configure, and then touch
Paper Menu Custom Types
Tips on using envelopes
Using specialty media
Tips on using letterhead
Tips on using transparencies
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Paper guidelines
Paper characteristics
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Fiber content
Selecting paper
Unacceptable paper examples
182 x 257 mm 17 x 10.1 Letter 215.9 x 279.4 mm X 11
Supported paper sizes, types, and weights
Storing paper
Supported paper sizes
Paper and specialty media guide
Paper type 250 ‑ or Multipurpose feeder Duplex mode
Supported paper types and weights
Printing a document
Printing
Printing forms and a document
Printing forms
Printing from a flash drive or mobile device
Adjusting toner darkness
Click Settings Print Settings Quality Menu Toner Darkness
Settings Print Settings Quality Menu Toner Darkness
Supported flash drives and file types
Recommended flash drives File type
Printing confidential and other held jobs
Printing from a mobile device
Storing print jobs in the printer
Printing confidential and other held jobs
Printing a directory list
Modifying confidential print settings
Printing information pages
Printing a font sample list
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Making a quick copy
Copying using the ADF
Copying
Making copies
Copying on transparencies
Copying using the scanner glass
Copying photos
Copying on specialty media
Copying to a different size
Customizing copy settings
Making copies using paper from a selected tray
Copying on letterhead
Copying different paper sizes
Copy Copy from Mixed Sizes Copy to Auto Size Match Copy It
Copy Copy from Mixed Sizes Copy to Letter Copy It
Adjusting copy quality
Copying on both sides of the paper duplexing
Reducing or enlarging copies
Collated Not collated
Collating copies
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Between Copies Between Jobs Between Pages Off
Placing information on copies
Placing a header or footer on pages
Placing an overlay message on each
Copy from
Canceling a copy job
Canceling a copy job while pages are being printed
Understanding the copy options
Sides Duplex
Content
Scale
Darkness
Margin Shift
Cover Page Setup
Advanced Duplex
Save As Shortcut
Create Booklet
Adjust ADF Skew
Paper Saver
Advanced Imaging
Mailing
Setting up the printer to e-mail
Setting up the e-mail function
Creating an e-mail shortcut using the Embedded Web Server
Mailing a document
Creating an e-mail shortcut using the printer control panel
Sending an e-mail using the printer control panel
Click Settings
Sending an e‑mail using the address book
Sending an e‑mail using a shortcut number
Customizing e-mail settings
Adding e-mail subject and message information
Changing the output file type
Understanding the e-mail options
Canceling an e-mail
Resolution
Send As
Mailing 101
Mailing 102
Setup
Scan Preview
Transmission Log
Setting up the printer to fax
Faxing
Faxing 103
Click Settings Fax Settings Analog Fax Setup
Initial fax setup
Using the printer control panel for fax setup
Using the Embedded Web Server for fax setup
Choosing a fax connection
Scenario 1 Standard telephone line
To connect
Tips for this setup
Faxing 106
Connected to the same telephone wall jack
Connected to different wall jacks
Faxing 107
Faxing 108
Faxing 109
Scenario 2 Digital Subscriber Line DSL
Faxing 110
Scenario 3 VoIP telephone service
Faxing 111
Setup 1 Printer is connected directly to a cable modem
Faxing 112
Part name Part number Lexmark adapter plug 40X8519
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Faxing 115
Connecting the printer to a wall jack in Germany
Connecting to a distinctive ring service
Setting the outgoing fax name and number
Settings Fax Settings Analog Fax Setup Answer On
Sending a fax
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax using the printer control panel
Fax tab Enable fax
Sending a fax using the computer
Faxing 119
Sending a fax using a shortcut number
Sending a fax using the address book
Sending a fax at a scheduled time
Creating shortcuts
Click Settings Manage Shortcuts Fax Shortcut Setup
Viewing a fax log
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Touch Delete Selected Jobs
Canceling an outgoing fax
Click Settings Reports Click Fax Job Log or Fax Call Log
Blocking junk faxes
Holding and forwarding faxes
Holding faxes
Forwarding a fax
Faxing 124
Understanding the fax options
Delayed Send
Faxing 125
This option lets you send a fax at a later time or date
Scanning 126
Using Scan to Network
Scanning
Scanning to an FTP address
Scanning 127
Creating an FTP shortcut using the Embedded Web Server
Creating an FTP shortcut using the printer control panel
Creating shortcuts
Scanning 128
Scanning to an FTP address using the printer control panel
Scanning to an FTP address using a shortcut number
Scanning to an FTP address
Click Scan Profile Create Scan Profile
Scanning to a computer using the Embedded Web Server
Scanning to a computer or flash drive
Scanning 129
Click Next Close
Setting up Scan to Computer
This option lets you type a file name for the scan image
Understanding the scan options
Scanning to a flash drive
FTP Address
Scanning 132
Setup
Understanding the printer menus 134
Settings Help Manage Shortcuts Option Card Menu3
Understanding the printer m enus
Menus list
Understanding the printer menus 135
Default Source menu
Paper menu
Paper Size/Type menu
Understanding the printer menus 136
Tray x Type
Multipurpose Feeder Size
Understanding the printer menus 137
Multipurpose Feeder Type
Manual Paper Size
Understanding the printer menus 138
Configure MP menu
Substitute Size menu
Paper Texture menu
Understanding the printer menus 139
Understanding the printer menus 140
Paper Weight menu
Understanding the printer menus 141
Understanding the printer menus 142
Paper Loading menu
Use Custom Name
Custom Types menu
Custom Names menu
Understanding the printer menus 143
Universal Setup menu
Custom Scan Sizes menu
Understanding the printer menus 144
Reports Menu
Reports menu
Understanding the printer menus 145
Understanding the printer menus 146
Network/Ports menu
Active NIC menu
Standard Network or Network x menu
Understanding the printer menus 147
Understanding the printer menus 148
To access the menu, navigate to either of the following
Network Card menu
TCP/IP menu
Understanding the printer menus 149
IPv6 menu
Understanding the printer menus 150
Wireless menu
Understanding the printer menus 151
To access the menu, navigate to any of the following
AppleTalk menu
Standard USB menu
Understanding the printer menus 152
USB Buffer
Job Buffering
Understanding the printer menus 153
Smtp Setup menu
Miscellaneous Security Settings menu
Security menu
Understanding the printer menus 154
Confidential Print menu
Erase Temporary Data Files menu
Understanding the printer menus 155
Security Audit Log menu
Set Date and Time menu
Understanding the printer menus 156
Settings menu
General Settings menu
Understanding the printer menus 157
Eco-Mode
Quiet Mode
Run Initial setup
Understanding the printer menus 158
Scan to PC Port Range
Understanding the printer menus 159
Keyboard
Paper Sizes
Displayed Information
Understanding the printer menus 160
Understanding the printer menus 161
Home screen customization
Date Format
Understanding the printer menus 162
Alarms
Timeouts
Understanding the printer menus 163
Hibernate Timeout on Connection
Error Recovery
Understanding the printer menus 164
Press Sleep Button
Print Recovery
Factory Defaults
Understanding the printer menus 165
Understanding the printer menus 166
Copy Settings menu
Understanding the printer menus 167
Understanding the printer menus 168
Understanding the printer menus 169
Fax Settings menu
Fax Mode Analog Fax Setup menu
Understanding the printer menus 170
Resolution
Understanding the printer menus 171
Fax Cover
Dial Prefix
Understanding the printer menus 172
Understanding the printer menus 173
Understanding the printer menus 174
Understanding the printer menus 175
Understanding the printer menus 176
Understanding the printer menus 177
‑mail Settings menu
Ringer Volume
‑mail Server Setup
Understanding the printer menus 178
Format
Color
Orientation
Text Default
Text/Photo Default
Understanding the printer menus 179
Use Multi ‑Page Tiff
Photo Default
Understanding the printer menus 180
‑mail images sent as
Color Balance
Understanding the printer menus 181
FTP Settings menu
Understanding the printer menus 182
Use cc/bcc
Understanding the printer menus 183
Understanding the printer menus 184
FTP bit Depth
File Name
Understanding the printer menus 185
Understanding the printer menus 186
Flash Drive menu
Understanding the printer menus 187
Scan Bit Depth
Understanding the printer menus 188
Paper Saver Orientation
Understanding the printer menus 189
Copies
Duplex Binding
Print Settings
Setup menu
Understanding the printer menus 190
Resource Save
Understanding the printer menus 191
Print Area
Download Target
Finishing menu
Understanding the printer menus 192
Separator Source
Pixel Boost
Print Resolution
Quality menu
Understanding the printer menus 193
Understanding the printer menus 194
Job Accounting menu
Understanding the printer menus 195
Utilities menu
Understanding the printer menus 196
XPS menu
PostScript menu
PCL Emul menu
Understanding the printer menus 197
Understanding the printer menus 198
PCL Emulation Settings
Tray Renumber
Understanding the printer menus 199
Scale
Html menu
Understanding the printer menus 200
Font Size
Menu item Description
Help menu
Image menu
Understanding the printer menus 201
Understanding the printer menus 202
Conserving supplies
Using recycled paper
Saving money and the environment
Saving paper and toner
Avoid paper jams
Using Eco‑Mode
Saving energy
Reducing printer noise
Saving money and the environment 205
Adjusting Sleep mode
Click Settings General Settings Timeouts
Settings General Settings Timeouts Sleep Mode
Click Settings General Settings
Using Hibernate Mode
Adjusting the brightness of the display
Click Settings General Settings Sleep Button Settings
Recycling Lexmark packaging
Settings General Settings Screen Brightness
Recycling
Recycling Lexmark products
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Disposing of a printer hard disk
Securing the printer
Statement of Volatility
Erasing volatile memory
Erasing non‑volatile memory
Using the printer control panel
Touch Wipe All Settings
Touch Back Exit Config Menu
Touch Disk Encryption Enable
Configuring printer hard disk encryption
Using the Embedded Web Server
Click Settings Security Disk Encryption
Lexmark security Web
Finding printer security information
Maintaining the printer 213
Cleaning the printer parts
Cleaning the printer
Maintaining the printer
Cleaning the scanner glass
Maintaining the printer 214
Close the scanner cover
Ordering supplies
Using genuine Lexmark parts and supplies
Checking the status of parts and supplies
Estimated number of remaining pages
Regular cartridge
Ordering toner cartridges
Maintaining the printer 216
Return Program cartridge
Ordering an ADF separator roller
Ordering a maintenance kit
Storing supplies
Ordering an imaging unit
Replacing supplies
Replacing the toner cartridge
Maintaining the printer 218
Replacing the imaging unit
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Shipping the printer
Moving the printer
Before moving the printer
Moving the printer to another location
Checking the virtual display
Finding advanced networking and administrator information
Setting up e‑mail alerts
Managing the printer
Notification Description
Click Settings Print Settings Supply Notifications
Restoring factory default settings
Settings General Settings Factory Defaults Restore Now
Managing the printer 225
Clearing jams 226
Clearing jams
Avoiding jams
Load paper properly
Use recommended paper
Understanding jam messages and locations
Jam access area Printer control panel message What to do
Clearing jams 229
‑page jam, open front door y.xx
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Models, select Next Clear the jam, press OK
‑page jam, open rear door y.xx
‑page jam, clear standard bin y.xx
Clearing jams 234
‑page jam, remove tray 1 to clear duplex y.xx
‑page jam, open tray x y.xx
‑page jam, clear manual feeder y.xx
‑page jam, open automatic feeder top cover y.xx
Models, select Next Clear the jam, press OK
Understanding printer messages
Troubleshooting
Close front door
Configuration change, some held jobs were not restored
Troubleshooting 240
Change paper source to paper size load orientation
Defective flash detected
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Complex page, some data may not have printed
Imaging unit low 84.xy
Fax partition inoperative. Contact system administrator
Fax Station Name not set up. Contact system administrator
Fax Station Number not set up. Contact system administrator
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some held jobs will not be restored
Imaging unit very low, x estimated pages remain 84.xy
Incorrect paper size, open paper source
Load manual feeder with custom type name paper orientation
Insufficient memory to support Resource Save feature
Insufficient memory to collate job
Load manual feeder with custom string paper orientation
Load paper source with paper size paper orientation
Troubleshooting 245
Load paper source with custom string paper orientation
Load paper source with custom type name paper orientation
Troubleshooting 246
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Memory full, cannot send faxes
Network x software error
No analog phone line connected to modem, fax is disabled
Memory full, cannot print faxes
Printer had to restart. Last job may be incomplete
Reinstall missing or unresponsive cartridge 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Not enough free space in flash memory for resources
Replace cartridge, 0 estimated pages remain 88.xy
Troubleshooting 249
Remove paper from standard output bin
Replace all originals if restarting job
Replace defective imaging unit 31.xy
Replace imaging unit, 0 estimated pages remain 84.xy
Replace jammed originals if restarting job
Scanner automatic feeder cover open
Restore held jobs?
Scanner disabled by admin
Replace unsupported imaging unit 32.xy
Standard network software error
Serial option x error
Smtp server not set up. Contact system administrator
Some held jobs were not restored
Solving printer problems
Action Yes
Basic printer problems
Troubleshooting 254
Printer is not responding
Printer display is blank
Troubleshooting 255
Action Yes Step Problem is solved Go to step
Hardware and internal option problems
Internal Solutions Port does not operate correctly
Troubleshooting 256
Tray problems
Troubleshooting 257
Step Problem is solved. Go to step
USB/parallel interface card does not operate correctly
Paper feed problems
Troubleshooting 258
Settings General Settings Print Recovery
Paper jam message remains after jam is cleared
Troubleshooting 259
Action Yes Step Go to step Problem is solved
Paper frequently jams
Confidential and other held jobs do not print
Solving print problems
Printing problems
Troubleshooting 260
Error message about reading the flash drive appears
Troubleshooting 261
Incorrect characters print
Troubleshooting 262
Job prints from the wrong tray or on the wrong paper
Large jobs do not collate
Troubleshooting 263
Printing slows down
Click File Print Advanced Print As Image OK OK
Print jobs do not print
Troubleshooting 264
Print job takes longer than expected
Troubleshooting 265
Settings General Settings
Settings General Settings Print Recovery Page Protect Off
Tray linking does not work
Troubleshooting 266
Characters have jagged or uneven edges
Print quality problems
Troubleshooting 267
Unexpected page breaks occur
Clipped pages or images
Troubleshooting 268
Troubleshooting 269
Compressed images appear on prints
Gray background on prints
Horizontal voids appear on prints
Troubleshooting 270
Incorrect margins on prints
Troubleshooting 271
Paper curl
Troubleshooting 272
Print irregularities
Troubleshooting 273
Print is too dark
Troubleshooting 274
Print is too light
Troubleshooting 275
Printer is printing blank pages
Troubleshooting 276
Printer is printing solid black pages
Troubleshooting 277
Repeating defects appear on prints
Troubleshooting 278
Troubleshooting 279
Shadow images appear on prints
Skewed print
Streaked horizontal lines appear on prints
Troubleshooting 280
Streaked vertical lines appear on prints
Troubleshooting 281
Toner fog or background shading appears on prints
Troubleshooting 282
Transparency print quality is poor
Troubleshooting 283
Toner rubs off
Toner specks appear on prints
Troubleshooting 284
Uneven print density
Vertical voids appear on prints
Copier does not respond
Solving copy problems
Troubleshooting 286
Partial document or photo copies
Poor copy quality
Troubleshooting 287
Solving fax problems
Troubleshooting 288
Scanner unit does not close
Troubleshooting 289
Caller ID is not shown
Cannot send or receive a fax
Troubleshooting 290
Can receive but not send faxes
Troubleshooting 291
292
Yes Problem is solved Go to step
Received fax has poor print quality
Fax and e-mail functions are not set up
Troubleshooting 293
Settings General Settings Run initial setup Yes Submit
Solving scanner problems
Troubleshooting 294
Click Settings Fax Settings Analog Fax Setup
Poor scanned image quality
Troubleshooting 295
Cannot scan from a computer
Partial document or photo scans
Troubleshooting 296
Scan job was not successful
Step Change the file name. Go to step
Troubleshooting 297
Stamp or Overwrite
Existing file check box
Scanner does not respond
Troubleshooting 298
Click Settings Apps Apps Management System tab Log
Solving home screen applications problems
An application error has occurred
Troubleshooting 299
Troubleshooting 300
Mail
Troubleshooting 301
Contacting customer support
Tech Library
May
Product information
Edition notice
302
Trademarks
Noise emission levels
303
Meter average sound pressure, dBA
Temperature information
Product disposal
304
305
Static sensitivity notice
Laser notice
Laser advisory label
Power consumption
Mode Description Power consumption Watts
306
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
307
308
Licensing notices
European Community EC directives conformity
Regulatory notices for telecommunication terminal equipment
309
310
Verwendung dieses Produkts in der Schweiz
Using this product in Switzerland
Japanese telecom notice
Utilisation de ce produit en Suisse
Industry Canada Canada
Regulatory notices for wireless products
Modular component notice
Exposure to radio frequency radiation
313
Taiwan NCC RF notice statement
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
314
Português
315
316
Limited warranty
317
Extent of limited warranty
318
Patent acknowledgment
Numerics
Symbols
250‑sheet tray installing 42 550‑sheet tray installing
Index
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