Lexmark MX410DE, 470, 35S5701, 670, 675, MX510 manual Troubleshooting 300

Troubleshooting		300
Action	Yes	No
Step 2	The problem is solved.	Go to step 3.
Make sure the printer IP address is correct.

aView the printer IP address:

•From the TCP/IP section in the Network/Ports menu

•By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

bOpen a Web browser, and then type the IP address.

Note: Depending on the network settings, you may need to type

“https://” instead of “http://” before the printer IP address to access the Embedded Web Server.

cPress Enter.

Does the Embedded Web Server open?
Step 3	The problem is solved. Go to step 4.
Check if the network is working.

aPrint a network setup page.

bCheck the first section of the network setup page and confirm that the status is Connected.

Note: If the status is Not Connected, then the connection may be intermittent, or the network cable may be defective. Contact your system support person for a solution, and then print another network setup page.

cOpen a Web browser, and then type the printer IP address.

dPress Enter.

Does the Embedded Web Server open?

Step 4 The problem is solved. Go to step 5.

Check if the cable connections to the printer and print server are secure.

aConnect the cables properly. For more information, see the setup documentation that came with the printer.

bOpen a Web browser, and then type the printer IP address.

cPress Enter.

Does the Embedded Web Server open?
Step 5	The problem is solved. Contact your system
Temporarily disable the Web proxy servers.	support person.
Proxy servers may block or restrict you from accessing certain Web
sites including the Embedded Web Server.
Does the Embedded Web Server open?