09Additional information

Chapter 9:

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

If the unit does not operate normally due to external effects such as static electricity disconnect the power plug from the outlet and insert again to return to normal operating conditions.

Problem

Remedy

The power does not turn on.

• Disconnect the power plug from the outlet, and insert again.

 

• Make sure there are no loose strands of speaker wire touching the

 

rear panel. This could cause the receiver to shut off automatically.

 

• If the power shuts off automatically, take the unit to your nearest

 

Pioneer authorized service center or your dealer for servicing.

No sound is output when a function is selected.

Make sure the component is connected correctly (refer to Connecting up on page 8).

Press MUTE on the remote control to turn muting off.

No image is output when a function is selected.

Make sure the component is connected correctly (refer to Connecting up on page 8).

Select the correct component (use the input select buttons).

Considerable noise in radio

• Connect the antenna (page 13) and adjust the position for best

broadcasts.

reception.

 

• Route any loose cables away from the antenna terminals and wires.

 

• Fully extend the FM wire antenna, position for best reception, and

 

secure to a wall (or connect an outdoor FM antenna).

 

• Connect an additional internal or external AM antenna (page 13).

 

• Turn off equipment causing interference or move it away from the

 

receiver (or move antennas farther away from equipment causing

 

noise).

 

 

Broadcast stations cannot be

• Connect an outdoor antenna (refer to page 13).

selected automatically.

 

No sound from surround or center speakers.

Connect the speakers properly (refer to page 14).

Refer to Speaker setting on page 28 to check the speaker settings.

Refer to Channel level on page 29 to check the speaker levels.

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Pioneer XRE3138-A manual Additional information Chapter, Troubleshooting