Troubleshooting, Accessing the Operator Log | Kodak i1800 Series

6 Troubleshooting

6 Troubleshooting

Accessing the

Operator Log

Accessing the Operator Log from the touchscreen

This chapter provides:

•Information on how to access the Operator Log.

•A problem solving chart.

•A message listing of possible errors you may encounter while using the scanner.

The Operator Log is accessed through the Operator Control Panel touchscreen or Scan Validation Tool.

• From the Idle screen, touch Operator Log.

NOTE: The Operator Log only displays messages since the last power-cycle of the scanner, while the Scan Validation Tool can display all messages that have occurred. To view messages which have been cleared from the Operator Control Panel touchscreen, see the next section.

A-61555 March 2007

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Kodak i1800 Series manual Troubleshooting, Accessing the Operator Log from the touchscreen

Contents

A-61555 i1800 Series ScannersUser’s Guide Contents A-61555March A-61555March Appendix A Appendix B 1 Introduction Scanner features System requirements Supporting documentation Contacting Service and Support Phone numbers •United States and Canada MSDS Safety informationUser precautions Gas springs warning Environmental information European UnionEMC statements United States connection Power systemAcoustic emission Peoples Republic of 2 Getting Started Scanner components Front view 15 18 11Exit deflector — aids in document stacking A-61555March Internal components Rear view 3 Using the Scanner Turning the scanner on A-61555March Document preparation Turning the scanner offStarting and stopping scanning Materials A-61555March position Adjusting the input elevatorSelecting your feeding Locking the side guides Adjusting the height of the input elevator Adjusting the input tray for document length Adjusting the side guides Adjusting the output trayInstalling the document Output tray options Positioning the output tray 1 2 3 Adjusting the end stop Adjusting the angle of the output tray 3-10 The exit deflector 34 in Adjusting the output trayfor documents from 1.Remove the end stop on the output tray Adjusting the short document tray3. Adjust the sides guides as necessary Adjusting the height of the scanner Feeding documents using multi-feeddetection Automatic feeding Continuous feeding Manual feeding Feeding documents that require special handling Using the operator control panel touchscreen Settings screen 3.Touch Close to return to the Settings screen 3-20 Selecting the tone Selecting a language Scanner only Enabling/disabling imageaddressing for cycle the scanner 4.Restart the scanner 3-24 Image Calibration UDDS Calibration Idle screen Image Address information Operator Log Accessing scanner information Count only mode Performing a Print test Performing a self test Scanning Using function keys when scanning Automatically pausing and resuming the scanner Manually pausing and resuming the scanner Power Saver mode Viewing messages Resuming from Power Saver mode 4 The Enhanced Printer and Patch Readers Enhanced Printer overview Printer specifications Changing print positions Changing the front horizontal print position Changing the rear horizontal print position 3.Lift the printer carrier out of position 1.Open the top access cover Replacing the ink cartridge 9.Run a print test Replacing the front blotter strips 10.Close the pod 7.Press the blotter strip firmly into the channel9.Replace the ink blotter strip cover 4-10 Replacing the rear blotter strips Patch types Patch function overviewThe Patch Readers they are not to spec Patch code placement Toggle Patch 5 Maintenance •Kodak Digital Science Roller Cleaning Pads Cleaning frequency chartCleaning tools and materials 3E9575 Supplies, consumables and accessoriesOrdering parts 9E3357 Vacuuming the output tray and input elevator Cleaning proceduresCleaning the OCP touchscreen Cleaning the rollers Cleaning the separation roller tires Cleaning the feed module tires 9. Lift up the printer access cover 14. Close the printer access cover Vacuuming the transport area Vacuuming under the background strips Cleaning the imaging guides — basic cleaning Cleaning the imaging guides — thorough cleaning Upper imaging guide Lower imaging guide cleaning sheet Running a transport Final cleaning steps Replacement procedures •Close the pod and the printer access cover 7.Remove one core assembly 15.Close the pod 1.Open the pod Replacing the imaging Replacing the preseparation pad guides Accessing the Operator Log from the touchscreen 6 TroubleshootingAccessing the Operator Log 2.From the Driver Types box, select TWAIN 4. Select the Scanner icon 6. Select Device 5. From the main screen, click SettingsThe Settings screen will be displayed Use the button to create a compressed log package The Device screen will be displayed8.Select the Logs tab Message listing A-61555March Input elevator too full, feed module A-61555March UDDS calibration failed error condition Numerical messagelisting 6-10 Contacting Service phone numbers and detailed information Problem solving 6-12 Calibration has failed Background Accessory Kodak Manual Feeder Appendix A AccessoriesUltralightweight Paper Feed Module Resolution Printer Accessory Specifications Appendix B Kodak, 2007. All rights reserved. TM Kodak Eastman Kodak Company 343 State StreetRochester, NY 14650 U.S.A