Manuals / Lexmark / Computer Equipment / Printer

Lexmark 675, 470, 35S5701, 670, MX510, MX410 Printer display is blank, Step, customer support

Models: 35S5701 670 MX410 675 470 MX410DE MX510

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support.

Troubleshooting			255

	Action	Yes	No
	Step 8	Go to step 9.	Connect the printer
	Check if one end of the printer cable is plugged into a port on the printer		cable securely to the
	and the other to the computer, print server, option, or other network		printer and the
	device.		computer, print server,
			option, or other
	Is the printer cable securely attached to the printer and the computer,		network device.

	print server, option, or other network device?

	Step 9	Go to step 10.	Turn off the printer,
	Make sure to install all hardware options properly and remove any packing		remove all packing
	material.		materials, then
	material.		reinstall the hardware
			reinstall the hardware
	Are all hardware options properly installed and all packing material		options, and then turn
			on the printer.
	removed?		on the printer.
	removed?

	Step 10	Go to step 11.	Use correct printer
	Check if you have selected the correct port settings in the printer driver.		driver settings.
	Are the port settings correct?

	Step 11	Go to step 12.	Install the correct
	Check the installed printer driver.		printer driver.
	Is the correct printer driver installed?

	Step 12	The problem is solved.	Contact customer
	Turn off the printer, then wait for about 10 seconds, and then turn the		support.
	printer back on.
	Is the printer working?

Printer display is blank

	Action	Yes	No

	Step 1	The problem is solved.	Go to step 2.
	Press the Sleep button on the printer control panel.
	Does Ready appear on the printer display?

	Step 2	The problem is solved.	Turn off the printer,
	Turn off the printer, then wait for about 10 seconds, and then turn the		and then contact
	printer back on.		customer support.
	Do Please wait and Ready appear on the printer display?

Image 255

Lexmark 675, 470, 35S5701, 670, MX510, MX410DE manual Printer display is blank, Step, customer support

Contents

MX410 and MX510 Series Users GuideAdditional printer setup ContentsSetting up and using the home screen applications Safety informationCopying Loading paper and specialty mediaPaper and specialty media guide PrintingSaving money and the environment FaxingScanning Understanding the printer menusClearing jams TroubleshootingMaintaining the printer Managing the printerIndex Power consumptionEmbedded Web Server does not open NoticesSafety information SAVE THESE INSTRUCTIONS Users Guide and Quick Reference Guide -The guides may Learning about theprinterFinding information about the printer http//support.lexmark.comIn other countries and regions-See the printed Selecting a location for the printerPrinter configurations Understanding the basic functions of the scanner Using the ADF and scanner glass Using the ADFUsing the scanner glass Using the printer control panel Understanding the colors of the Sleep button and indicator lightsUnderstandingthe printer control panel Understanding the home screen Using the touch-screen buttons FeaturesExample Radio button For Macintosh users Setting upand using thehome screen applicationsFinding the IP address of the computer For Windows usersa Click Settings General Settings Home screen customization Accessing the Embedded Web ServerFinding the IP address of the printer Customizing the home screenFinding information about the home screen applications Setting up Forms and FavoritesUnderstanding the different applications Activating the home screen applicationsSetting up Card Copy 2 Click Settings Apps Apps Management Forms and Favorites2 Click Settings Apps Apps Management Card Copy Setting up Multi Send Using MyShortcutClick Settings Apps Apps Management Scan to Network Setting up Scan to Network2 Click Settings Apps Apps Management Multi Send Click Set up Scan to Network Click hereSetting up Remote Operator Panel Exporting and importing a configuration2 Click Settings Remote Operator Panel Settings Page Additional printer setup Installing internal optionsAvailable internal options Accessing the controller board 4 Lexmark Internal Solutions Port connector Installing a memory card1 Memory card connector 2 Option card connector 3 Printer hard disk connectorAdditional printer setup Installing an optional card Installing an Internal Solutions Port Additional printer setup 1 Open the controller board access door3 Unpack the ISP kit Long ISP cable 2 Screw to attach the ISP to the bracket 3 ISP exterior cover4 Screws to attach the ISP metal bracket to the printer cage 5 Plastic bracketAdditional printer setup 6 Secure the ISP solution to the plastic bracket using the long screw7 Tighten the two screws on the end of the ISP solution Additional printer setup Additional printer setup 10 Lower the rest of the cover, and then slide the cover to the right11 Run the ISP cable through the controller board shield 12 Open the shield using the green handle Additional printer setupInstalling a printer hard disk a Using a flat‑head screwdriver, loosen the screws Additional printer setupd Tighten the two screws Additional printer setupRemoving a printer hard disk Installing hardware options Order of installationInstalling optional trays 4 Remove any packing material from inside the tray Additional printer setup2 Unpack the tray, and then remove all packing material 3 Pull out the tray from the baseAdditional printer setup Attaching cables Additional printer setup Setting up the printer softwareInstalling the printer software In MacintoshFor Macintosh users Updating available options in the printer driverClick Update Now ‑ Ask Printer For Windows usersFor Windows users Preparing to set up the printer on an Ethernet networkInstalling the printer on an Ethernet network NetworkingSystem Preferences Print & Scan System Preferences Print & Fax For Macintosh usersIn Windows 7 or earlier 4 Select Ethernet connection, and then click ContinuePreparing to set up the printer on a wireless network Network/Ports Active NIC Auto Connecting the printer using the Wireless Setup WizardUsing the Personal Identification Number PIN method Using the Push Button Configuration methodFor Windows users In WindowsIn Windows 7 or earlier Setting up serial printing For Macintosh usersSystem Preferences Print & Scan System Preferences Print & Fax h Click Continue Finish In WindowsIn Windows 7 or earlier In WindowsReports Menu Settings Page Verifying printer setupPrinting a menu settings page Printing a network setup pageLoading trays Setting the paper size and typeConfiguring Universal paper settings Loadingpaperand specialty mediaA4 EXEC Loading paper and specialty media 5 Load the paper stack Loading paper and specialty media6 Insert the tray Loading paper and specialty mediaa Pull the multipurpose feeder extender Loading the multipurpose feederLoading paper and specialty media 1 Open the multipurpose feeder3 Prepare the paper or specialty media for loading Loading paper and specialty mediaLoading paper and specialty media 4 Load the paper or specialty mediaDo not force paper or specialty media into the multipurpose feeder Loading paper and specialty media Linking and unlinking trays Linking and unlinking trays2 Click Settings Paper Menu Assigning a custom paper type Using the Embedded Web ServerUsing the printer control panel Creating a custom name for a paper typeUsing the printer control panel Configuring a custom nameUsing the printer control panel Using the Embedded Web ServerTips on using envelopes Using specialty mediaTips on using letterhead Tips on using transparenciesHave bent corners Have rough, cockle, or laid finishes Paper and specialty media guidePaper guidelines Paper characteristicsWeight Moisture contentSelecting preprinted forms and letterhead Using recycled paper and other office papersFiber content Selecting paperUnacceptable paper examples Supported paper sizes, types, and weights Storing paperSupported paper sizes Executive Legal215.9 x 355.6 mm 8.5 x 14 inTransparencies Supported paper types and weightsPlain paper Card stockPrinting a document PrintingPrinting forms and a document Printing formsUsing the Embedded Web Server Adjusting toner darknessPrinting from a flash drive or mobile device Printing from a flash driveSupported flash drives and file types Printing confidential and other held jobs Printing from a mobile deviceStoring print jobs in the printer For Macintosh users Printing confidential and other held jobs2 Click Properties, Preferences, Options, or Setup For Windows usersPrinting a directory list Modifying confidential print settingsPrinting information pages Printing a font sample listFor Windows users Canceling a print jobCanceling a print job from the printer control panel Canceling a print job from the computerMaking a quick copy Copying using the ADFCopying Making copiesCopying on transparencies Copying using the scanner glassCopying photos Copying on specialty mediaCopying to a different size Customizing copy settingsMaking copies using paper from a selected tray Copying on letterheadCopy Copy from Mixed Sizes Copy to Auto Size Match Copy It Copying different paper sizesExample 1 Copying on mixed paper sizes Example 2 Copying on a single paper sizeAdjusting copy quality Copying on both sides of the paper duplexingReducing or enlarging copies Collating copies CollatedNot collated Placing separator sheets between copies Copying multiple pages onto a single sheetBetween Copies Between Jobs Between Pages Off Placing information on copies Placing a header or footer on pagesPlacing an overlay message on each page Canceling a copy job while pages are being printed Canceling a copy jobCanceling a copy job while the original document is in the ADF Canceling a copy job while copying pages using the scanner glassSides Duplex ContentScale DarknessMargin Shift Cover Page SetupAdvanced Duplex Save As ShortcutCreate Booklet Adjust ADF SkewPaper Saver Advanced ImagingE-mailing Setting up the printer to e-mailSetting up the e-mail function Creating an e-mail shortcut using the Embedded Web Server2 Click Settings Creating an e-mail shortcut using the printer control panelSending an e-mail using the printer control panel E-mailing a documentSending an e‑mail using the address book Sending an e‑mail using a shortcut numberCustomizing e-mail settings Adding e-mail subject and message informationChanging the output file type Subject Canceling an e-mailUnderstanding the e-mail options RecipientsDarkness ResolutionSend As ContentAdjust ADF Skew Page SetupScan Preview Transmission LogFaxing Setting up the printer to fax2 Click Settings Fax Settings Analog Fax Setup Initial fax setupUsing the printer control panel for fax setup Using the Embedded Web Server for fax setupTo connect Setup 1 Printer is connected to a dedicated fax lineChoosing a fax connection Scenario 1 Standard telephone lineTo connect Setup 2 Printer is sharing the line with an answering machineTips for this setup Connected to the same telephone wall jackTips for this setup Connected to different wall jacksTo connect To connect Tips for this setupScenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service Tips for this setupTo connect Setup 1 Printer is connected directly to a cable modem Scenario 4 Digital telephone service through a cable providerPage 40X8519 Part namePart number Lexmark adapter plugPage PHONE Connecting the printer to a wall jack in GermanyN F N N F N2 Click Settings Fax Settings Analog Fax Setup Connecting to a distinctive ring serviceSetting the outgoing fax name and number Settings Fax Settings Analog Fax Setup Answer OnSending a fax Setting the date and timeConfiguring the printer to observe daylight saving time Sending a fax using the printer control panelFax tab Enable fax Sending a fax using the computerSending a fax using a shortcut number Sending a fax using the address bookSending a fax at a scheduled time 2 Click Settings Manage Shortcuts Fax Shortcut Setup Creating a fax destination shortcut using the Embedded Web ServerCreating a fax destination shortcut using the printer control panel Creating shortcutsViewing a fax log Customizing fax settingsChanging the fax resolution Making a fax lighter or darker2 Click Settings Reports 3 Click Fax Job Log or Fax Call Log Canceling an outgoing faxCanceling a fax while the original documents are still scanning Blocking junk faxes2 Click Settings Fax Settings Analog Fax Setup Holding Faxes Holding and forwarding faxesHolding faxes Forwarding a faxPage Setup Understanding the fax optionsContent ResolutionScan Preview Delayed SendAdjust ADF Skew Custom JobUsing Scan to Network ScanningScanning to an FTP address Settings Other Settings area Manage Shortcuts FTP Shortcut Setup Creating an FTP shortcut using the Embedded Web ServerCreating an FTP shortcut using the printer control panel Creating shortcutsScanning to an FTP address using the printer control panel Scanning to an FTP address using a shortcut numberScanning to an FTP address Scanning to a computer using the Embedded Web Server Scanning to a computer or flash drive2 Click Scan Profile Create Scan Profile 4 Click Next Close Setting up Scan to ComputerIn Windows In Windows 7 or earlierFile Name Understanding the scan optionsScanning to a flash drive FTP AddressDarkness ResolutionContent Original SizeScan Preview Page SetupAdjust ADF Skew Transmission LogPaper Menu Understandingthe printer menusMenus list SettingsDefault Source Default Source menuPaper menu Paper Size/Type menuUnderstanding the printer menus Tray x TypeMultipurpose Feeder Size Understanding the printer menus Multipurpose Feeder TypeManual Paper Size Manual Envelope Size Configure MP menuConfigure MP Manual Paper TypePlain Texture Substitute Size menuPaper Texture menu Substitute SizeRough Envelope Texture Paper Weight menuPlain Weight Card Stock WeightBond Weight Transparency WeightRecycled Weight Labels WeightRecycled Loading Paper Loading menuRough/Cotton Weight Custom x WeightCustom Type Custom Types menuCustom Names menu Custom x LoadingUnits of Measure Universal Setup menuCustom Scan Sizes menu Custom Scan SizeNetwork Setup Page Reports MenuReports menu Menu Settings PagePCL SmartSwitch Network/Ports menuActive NIC menu Standard Network or Network x menuNetwork x Setup PS SmartSwitchNPA Mode Standard Network Setup orNetwork/Ports Network x Network x Setup Reports Network Card menuTCP/IP menu Network/Ports Standard Network Standard Network Setup ReportsEnable DHCP IPv6 menuNetwork/Ports Standard Network Standard Network Setup IPv6 Network/Ports Network x Network x Setup IPv6Enable IPv6 Wireless menuNetwork/Ports Standard Network Standard Network Setup Wireless Network/Ports Network x Network x Setup WirelessNetwork/Ports Network Setup x AppleTalk AppleTalk menuStandard USB menu Network/Ports Standard Network Standard Network Setup AppleTalkJob Buffering PS SmartSwitchNPA Mode USB BufferENA Address SMTP Setup menuSMTP Timeout SMTP Server AuthenticationLogin Restrictions Miscellaneous Security Settings menuSecurity menu Device passwordRepeat Job Expiration Confidential Print menuErase Temporary Data Files menu Max Invalid PINAutomatic Method Security Audit Log menuSet Date and Time menu Configure LogTime Zone Settings menuGeneral Settings menu Enable NTPADF Loaded Beep Quiet ModeRun Initial setup Eco-ModeScan to PC Port Range control panel keyboard. The additional tabs enable access to accentKeyboard Paper SizesSpecify what is displayed on the upper left and right corners of the Displayed InformationDisplayed Information continued Date Format Understanding the printer menusDisplayed Information continued Home screen customizationOne Page Copy Scanner Jam recoveryTime Format Screen BrightnessTimeouts AlarmsTimeouts TimeoutsTimeouts Hibernate Timeout on ConnectionTimeouts TimeoutsPrint Recovery Error RecoveryPrint Recovery Print RecoveryContent Source Copy Settings menuExport Configuration Package Content TypeCopy To Source CollateStaple Original SizeOverlay DarknessNumber of Copies Header/FooterContrast Adjust ADF SkewAuto Center Color DropoutCancel Faxes Fax Settings menuFax Mode Analog Fax Setup menu Enable Manual FaxFax Cover Page ResolutionSides Duplex Content TypeContent Source Original SizeDialing Prefix Rules Enable ECMEnable Fax Scans Dial ModeBackground Removal Adjust ADF SkewTemperature Enable Fax ReceiveSeparator Sheets Auto ReductionPaper Source Sides DuplexSpeaker Mode Receive Error LogEnable Job Log Enable Call LogE ‑mail Server Setup E ‑mail Settings menuRinger Volume E ‑mail Server SetupResolution E ‑mail Server SetupContent Type Content SourceOriginal Size Text DefaultText/Photo Default OrientationTransmission Log Photo DefaultE ‑mail images sent as Use Multi ‑Page TiffColor Dropout Adjust ADF SkewTemperature Color BalanceResolution FTP Settings menuContent Type Content SourceOriginal Size Text DefaultText/Photo Default OrientationLog Paper Source Photo DefaultUse Multi ‑Page TIFF Transmission LogContrast Adjust ADF SkewTemperature Color DropoutResolution Flash Drive menuContent Type Content SourceOriginal Size Text DefaultText/Photo Default Photo DefaultFile Name Adjust ADF SkewUse Multi ‑Page TIFF Scan Bit DepthPaper Source TemperatureSharpness CopiesSeparator Sheets Print SettingsSetup menu Paper Saver OrderingPrint All Order Print AreaDownload Target Resource SaveCopies Finishing menuSides Duplex Duplex BindingPaper Saver Ordering Quality menuPrint Resolution Paper SaverBrightness Job Accounting menuEnhance Fine Lines Gray CorrectionURL to Post Logs Utilities menuDisk Near Full Action Disk Full ActionFormat Flash XPS menuPDF menu Print Error PagesLock PS Startup Mode PostScript menuPCL Emul menu Print PS ErrorPCL Emulation Settings PCL Emulation SettingsPCL Emulation Settings PCL Emulation SettingsTray Renumber Understanding the printer menusTray Renumber Tray RenumberScale HTML menuFont Name Font SizeBackgrounds Help menuImage menu Margin SizePage Conserving supplies Using recycled paperSaving money andthe environment Saving paper and tonerAvoid paper jams Using Eco‑ModeSaving energy Reducing printer noise2 Click Settings General Settings Timeouts Adjusting Sleep modeUsing the Embedded Web Server Using the printer control panelUsing the printer control panel Using Hibernate ModeAdjusting the brightness of the display Using the Embedded Web ServerReturning Lexmark cartridges for reuse or recycling RecyclingRecycling Lexmark products Recycling Lexmark packagingSaving money and the environment 2 From the Toner Cartridges section, select your country or region3 Follow the instructions on the computer screen Disposing of a printer hard disk Securing theprinterStatement of Volatility Erasing volatile memory3 Touch Wipe All Settings Using the printer control panelErasing non‑volatile memory Erasing printer hard disk memory5 Touch Back Exit Config Menu Configuring printer hard disk encryptionUsing the Embedded Web Server Using the printer control panelFinding printer security information 5 Touch Back Exit Config MenuLexmark security Web page Cleaning the printer parts Cleaning the printerMaintaining theprinter Cleaning the scanner glass 1 White underside of the scanner cover 2 Scanner glass 3 ADF glass4 White underside of the ADF cover Ordering supplies Using genuine Lexmark parts and suppliesChecking the status of parts and supplies Estimated number of remaining pagesFor the Asia Pacific region includes Australia and New Zealand Ordering toner cartridgesFor the United States and Canada For the European Union, European Economic Area, and SwitzerlandOrdering an ADF separator roller Ordering a maintenance kitStoring supplies Ordering an imaging unitReplacing the toner cartridge Replacing suppliesReplacing the imaging unit 5 Remove all packing materials from the imaging unit 2 Pull the toner cartridge out using the handleMaintaining the printer 4 Unpack the new imaging unit, and then shake it8 Close the front door Maintaining the printerShipping the printer Moving the printerBefore moving the printer Moving the printer to another locationChecking the virtual display Finding advanced networking and administrator informationSetting up e‑mail alerts Managing the printer2 Click Settings Print Settings Supply Notifications Configuring supply notifications from the Embedded Web ServerSettings General Settings Factory Defaults Restore Now Restoring factory default settingsClearing jams Avoiding jamsLoad paper properly Use recommended paper Understanding jam messages and locationsWhat to do Jam access areaClearing jams Printer control panel messagex‑page jam, open front door. 20y.xx 2 Pull the toner cartridge out using the handleClearing jams Clearing jams 4 Place the imaging unit aside on a flat, smooth surface5 Lift the green flap in front of the printer Note Make sure all paper fragments are removed Clearing jamsmodels, select Next Clear the jam, press OK x‑page jam, open rear door. 20y.xxx‑page jam, clear standard bin. 20y.xx models, select Next Clear the jam, press OKmodels, select Next Clear the jam, press OK x‑page jam, remove tray 1 to clear duplex. 23y.xx models, select Next Clear the jam, press OK x‑page jam, open tray x. 24y.xxmodels, select Next Clear the jam, press OK x‑page jam, clear manual feeder. 25y.xxmodels, select Next Clear the jam, press OK x‑page jam, open automatic feeder top cover. 28y.xxmodels, select Next Clear the jam, press OK Clearing jamsCartridge nearly low 88.xy TroubleshootingUnderstanding printer messages Cartridge low 88.xyClose flatbed cover and load originals if restarting job 2yy.xx Configuration change, some held jobs were not restoredChange paper source to paper size load orientation Change paper source to paper type paper size load orientationDefective flash detected Error reading USB drive. Remove USBError reading USB hub. Remove hub Complex page, some data may not have printedFax Station Number not set up. Contact system administrator Fax partition inoperative. Contact system administratorFax server To Format not set up. Contact system administrator Fax Station Name not set up. Contact system administratorInsufficient memory for Flash Memory Defragment operation Insufficient memory, some held jobs will not be restoredImaging unit very low, x estimated pages remain 84.xy Incorrect paper size, open paper sourceLoad manual feeder with custom type name paper orientation Insufficient memory to support Resource Save featureInsufficient memory to collate job Load manual feeder with custom string paper orientationLoad paper source with paper size paper orientation Load manual feeder with paper type paper size paper orientationLoad paper source with custom string paper orientation Load paper source with custom type name paper orientationLoad paper source with paper type paper size paper orientation Maintenance kit low 80.xyMaintenance kit nearly low 80.xy Maintenance kit very low, x estimated pages remain 80.xyMemory full, cannot send faxes Network x software errorNo analog phone line connected to modem, fax is disabled Memory full, cannot print faxesPrinter had to restart. Last job may be incomplete Reinstall missing or unresponsive cartridge 31.xyReinstall missing or unresponsive imaging unit 31.xy Not enough free space in flash memory for resourcesReplace cartridge, printer region mismatch 42.xy Remove paper from standard output binReplace all originals if restarting job Replace cartridge, 0 estimated pages remain 88.xyReplace jammed originals if restarting job Replace maintenance kit, 0 estimated pages remain 80.xyReplace defective imaging unit 31.xy Replace imaging unit, 0 estimated pages remain 84.xyReplace unsupported imaging unit 32.xy Restore held jobs?Scanner disabled by admin Scanner disabled. Contact system administrator if problem persistsStandard network software error Serial option x errorSMTP server not set up. Contact system administrator Some held jobs were not restoredSupply needed to complete job Solving printer problemsToo many flash options installed Weblink server not set up. Contact system administratorStep Basic printer problemsThe printer is not responding StepStep Printer display is blankStep StepStep Hardware and internal option problemsInternal Solutions Port does not operate correctly Cannot detect internal optionsupport Tray problemsThe problem is solved. Go to step StepSettings General Settings Print Recovery Paper feed problemsUSB/parallel interface card does not operate correctly Jammed pages are not reprintedStep Paper frequently jamsPaper jam message remains after jam is cleared StepStep Solving print problemsPrinting problems Confidential and other held jobs do not printStep Error message about reading the flash drive appearsIncorrect characters print StepThe problem is solved. Go to step Job prints from the wrong tray or on the wrong paperLarge jobs do not collate The problem is solved. Go to stepsupport Multiple ‑language PDF files do not printPrinting slows down StepThe problem is solved. Go to step Print jobs do not printThe problem is solved. Go to step The problem is solved. Go to stepThe problem is solved. Go to step Print job takes longer than expectedSettings General Settings The problem is solved. Go to stepsupport Tray linking does not workTroubleshooting StepSettings General Settings Timeouts Print quality problemsUnexpected page breaks occur Characters have jagged or uneven edgesStep ABCDE ABCDE ABCDEClipped pages or images StepABCDE ABCDE ABCDE Compressed images appear on printsGray background on prints The problem is solved. Go to stepsupport Horizontal voids appear on printsTroubleshooting StepStep ABCD ABCD ABCDIncorrect margins on prints TroubleshootingStep Paper curlStep supportStep ABCDE ABCDE ABCDEPrint irregularities StepStep Print is too darkTroubleshooting Stepsupport Print is too lightTroubleshooting StepStep Printer is printing blank pagesStep StepStep Printer is printing solid black pagesTroubleshooting Stepsupport Repeating defects appear on printsTroubleshooting StepABCDE ABCD ABCD ABCD ABCDShadow images appear on prints Skewed printStep ABCDE ABCDE ABCDEStreaked horizontal lines appear on prints TroubleshootingStep Streaked vertical lines appear on printsTroubleshooting ABCDE ABCDE ABCDEStep Toner fog or background shading appears on printsTroubleshooting ABCDE ABCDE ABCDEABC DEF Toner rubs offToner specks appear on prints Transparency print quality is poorStep Uneven print densityVertical voids appear on prints supportStep Solving copy problemsCopier does not respond TroubleshootingStep Partial document or photo copiesPoor copy quality StepStep StepStep Stepsupport Solving fax problemsScanner unit does not close StepStep Caller ID is not shownCannot send or receive a fax supportline is being used by TroubleshootingStep StepThe problem is solved. Go to step Can receive but not send faxesTroubleshooting The problem is solved. Go to stepThe problem is solved. Go to step The problem is solvedThe problem is solved. Contact customer support The problem is solvedStep Fax and e-mail functions are not set upReceived fax has poor print quality Settings General Settings Run initial setup Yes SubmitStep Solving scanner problemsb Click Settings Fax Settings Analog Fax Setup StepStep Cannot scan from a computerPartial document or photo scans Poor scanned image qualityStep Scan job was not successfulStep StepStep Scanner unit does not closeScanning takes too long or freezes the computer StepStep The scanner does not respondStep Stepb Click Settings Apps Apps Management System tab Log Solving home screen applications problemsAn application error has occurred Embedded Web Server does not openStep TroubleshootingThe problem is solved. Go to step StepLive chat Contacting customer supportTech Library E-mailGOVERNMENT END USERS NoticesProduct information Edition noticeNoise emission levels Trademarks1-meter average sound pressure, dBA Temperature informationWaste from Electrical and Electronic Equipment WEEE directive Product disposalLaser advisory label Static sensitivity noticeENERGY STAR Laser noticeProduct power consumption Power consumptionIndustry Canada compliance statement Sleep ModeHibernate Mode Off modeNotice to users of the US telephone network FCC requirements Licensing noticesEuropean Community EC directives conformity Regulatory notices for telecommunication terminal equipmentNotice to users of the Canadian telephone network Avis réservé aux utilisateurs du réseau téléphonique du Canada Notice to users of the New Zealand telephone networkVerwendung dieses Produkts in der Schweiz Using this product in SwitzerlandJapanese telecom notice Utilisation de ce produit en SuisseNotice to users in Brazil Regulatory notices for wireless productsModular component notice Exposure to radio frequency radiationIndustry Canada Canada Taiwan NCC RF notice statement Notice to users in the European UnionΕλληνική Lexmark International, Inc., Lexington, KY Limited warranty service Limited warrantyExtent of limited warranty Limitation of liabilityAdditional rights Patent acknowledgment Symbols IndexNumerics Page Page Page Page Page Sleep button light 14 using printer control panel, virtual display uneven print density 284 white streaks print troubleshootingprinter configurations printer control panel factory defaults, restoring 225 indicator lightPage Page