May
Users Guide
Contents
Paper and specialty media guide
Loading paper and specialty media
Printing
Copying
Scanning 126
Faxing 103
Understanding the printer menus 134
Saving money and the environment 203
Maintaining the printer 213
Troubleshooting 239
Managing the printer 223
Clearing jams 226
302
Safety information
Safety information
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Finding information about the printer
Learning about the printer
Learning about the printer
What are you looking for? Find it here
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Understanding the basic functions of the scanner
Using the ADF
Using the ADF and scanner glass
Using the scanner glass
Automatic document feeder ADF Scanner glass
Understanding the printer control panel
Using the printer control panel
Understanding the printer control panel
Understanding the home screen
Indicator light Printer status
Sleep button light Printer status
Touch
Features
Using the touch-screen buttons
Feature Description
This may also appear on the home screen
Return to the home screen
Finding the IP address of the computer
Setting up and using the home screen applications
For Windows users
For Macintosh users
Click Settings General Settings Home screen customization
Accessing the Embedded Web Server
Finding the IP address of the printer
Customizing the home screen
Understanding the different applications
Setting up Forms and Favorites
Activating the home screen applications
Finding information about the home screen applications
Click Settings Apps Apps Management Forms and Favorites
Setting up Card Copy
Click Settings Apps Apps Management Card Copy
Setting up Multi Send
Using MyShortcut
Click Settings Apps Apps Management Multi Send
Setting up Scan to Network
UseTo
Exporting and importing a configuration
Setting up Remote Operator Panel
Click Settings Remote Operator Panel Settings
Click Submit
Installing internal options
Additional printer setup
Available internal options
Accessing the controller board
Close the shield, and then the access door
Installing a memory card
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Installing an optional card
Installing an Internal Solutions Port
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Long ISP cable
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Installing a printer hard disk
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Removing a printer hard disk
Order of installation
Installing hardware options
Installing optional trays
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Line port
Attaching cables
Installing the printer software
Setting up the printer software
Updating available options in the printer driver
Click Update Now ‑ Ask Printer
Windows
Windows 7 or earlier
Installing the printer on an Ethernet network
Preparing to set up the printer on an Ethernet network
Networking
Click +
Select Ethernet connection, and then click Continue
Preparing to set up the printer on a wireless network
Select a wireless connection setup
Connecting the printer using the Wireless Setup Wizard
Network/Ports Active NIC Auto
From the printer control panel, navigate to
Using the Push Button Configuration method
For Windows users
Setting up serial printing
Click Continue Finish
Printing a menu settings
Verifying printer setup
Printing a network setup
Reports Menu Settings
Configuring Universal paper settings
Setting the paper size and type
Loading paper and specialty media
Loading trays
LGL A4 Exec
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Loading the multipurpose feeder
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Linking and unlinking trays
Click Settings Paper Menu
Linking and unlinking trays
Click Settings Paper Menu Custom Types
Click Settings Paper Menu Custom Names
Creating a custom name for a paper type
Assigning a custom paper type
Select a custom name you want to configure, and then touch
Configuring a custom name
Paper Menu Custom Types
Tips on using letterhead
Using specialty media
Tips on using transparencies
Tips on using envelopes
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Paper guidelines
Paper characteristics
Fiber content
Using recycled paper and other office papers
Selecting paper
Selecting preprinted forms and letterhead
Unacceptable paper examples
Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
182 x 257 mm 17 x 10.1 Letter 215.9 x 279.4 mm X 11
Paper and specialty media guide
Paper type 250 ‑ or Multipurpose feeder Duplex mode
Supported paper types and weights
Printing forms and a document
Printing
Printing forms
Printing a document
Click Settings Print Settings Quality Menu Toner Darkness
Adjusting toner darkness
Settings Print Settings Quality Menu Toner Darkness
Printing from a flash drive or mobile device
Supported flash drives and file types
Printing from a mobile device
Printing confidential and other held jobs
Storing print jobs in the printer
Recommended flash drives File type
Printing confidential and other held jobs
Printing information pages
Modifying confidential print settings
Printing a font sample list
Printing a directory list
Canceling a print job from the printer control panel
Canceling a print job
Canceling a print job from the computer
Copying
Copying using the ADF
Making copies
Making a quick copy
Copying photos
Copying using the scanner glass
Copying on specialty media
Copying on transparencies
Making copies using paper from a selected tray
Customizing copy settings
Copying on letterhead
Copying to a different size
Copy Copy from Mixed Sizes Copy to Auto Size Match Copy It
Copying different paper sizes
Copy Copy from Mixed Sizes Copy to Letter Copy It
Copying on both sides of the paper duplexing
Adjusting copy quality
Reducing or enlarging copies
Collated Not collated
Collating copies
Copying multiple pages onto a single sheet
Placing separator sheets between copies
Between Copies Between Jobs Between Pages Off
Placing a header or footer on pages
Placing information on copies
Placing an overlay message on each
Canceling a copy job while pages are being printed
Canceling a copy job
Understanding the copy options
Copy from
Scale
Content
Darkness
Sides Duplex
Advanced Duplex
Cover Page Setup
Save As Shortcut
Margin Shift
Paper Saver
Adjust ADF Skew
Advanced Imaging
Create Booklet
Setting up the e-mail function
Setting up the printer to e-mail
Creating an e-mail shortcut using the Embedded Web Server
Mailing
Sending an e-mail using the printer control panel
Creating an e-mail shortcut using the printer control panel
Click Settings
Mailing a document
Sending an e‑mail using the address book
Sending an e‑mail using a shortcut number
Adding e-mail subject and message information
Customizing e-mail settings
Changing the output file type
Understanding the e-mail options
Canceling an e-mail
Send As
Resolution
Mailing 101
Scan Preview
Setup
Transmission Log
Mailing 102
Faxing
Setting up the printer to fax
Faxing 103
Using the printer control panel for fax setup
Initial fax setup
Using the Embedded Web Server for fax setup
Click Settings Fax Settings Analog Fax Setup
Scenario 1 Standard telephone line
Choosing a fax connection
To connect
Faxing 106
Tips for this setup
Connected to the same telephone wall jack
Connected to different wall jacks
Faxing 107
Faxing 108
Faxing 109
Scenario 2 Digital Subscriber Line DSL
Faxing 110
Scenario 3 VoIP telephone service
Faxing 111
Setup 1 Printer is connected directly to a cable modem
Faxing 112
Part name Part number Lexmark adapter plug 40X8519
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Faxing 115
Connecting the printer to a wall jack in Germany
Setting the outgoing fax name and number
Connecting to a distinctive ring service
Settings Fax Settings Analog Fax Setup Answer On
Configuring the printer to observe daylight saving time
Setting the date and time
Sending a fax using the printer control panel
Sending a fax
Fax tab Enable fax
Sending a fax using the computer
Sending a fax using the address book
Sending a fax using a shortcut number
Sending a fax at a scheduled time
Faxing 119
Creating shortcuts
Click Settings Manage Shortcuts Fax Shortcut Setup
Changing the fax resolution
Customizing fax settings
Making a fax lighter or darker
Viewing a fax log
Click Settings Reports Click Fax Job Log or Fax Call Log
Canceling an outgoing fax
Blocking junk faxes
Touch Delete Selected Jobs
Holding faxes
Holding and forwarding faxes
Forwarding a fax
Faxing 124
Understanding the fax options
Faxing 125
Delayed Send
This option lets you send a fax at a later time or date
Scanning
Using Scan to Network
Scanning to an FTP address
Scanning 126
Creating an FTP shortcut using the printer control panel
Creating an FTP shortcut using the Embedded Web Server
Creating shortcuts
Scanning 127
Scanning to an FTP address using a shortcut number
Scanning to an FTP address using the printer control panel
Scanning to an FTP address
Scanning 128
Scanning to a computer or flash drive
Scanning to a computer using the Embedded Web Server
Scanning 129
Click Scan Profile Create Scan Profile
Click Next Close
Setting up Scan to Computer
Scanning to a flash drive
Understanding the scan options
FTP Address
This option lets you type a file name for the scan image
Scanning 132
Setup
Understanding the printer m enus
Settings Help Manage Shortcuts Option Card Menu3
Menus list
Understanding the printer menus 134
Paper menu
Default Source menu
Paper Size/Type menu
Understanding the printer menus 135
Tray x Type
Understanding the printer menus 136
Multipurpose Feeder Size
Multipurpose Feeder Type
Understanding the printer menus 137
Manual Paper Size
Understanding the printer menus 138
Configure MP menu
Paper Texture menu
Substitute Size menu
Understanding the printer menus 139
Understanding the printer menus 140
Paper Weight menu
Understanding the printer menus 141
Understanding the printer menus 142
Paper Loading menu
Custom Names menu
Custom Types menu
Understanding the printer menus 143
Use Custom Name
Custom Scan Sizes menu
Universal Setup menu
Understanding the printer menus 144
Reports menu
Reports Menu
Understanding the printer menus 145
Active NIC menu
Network/Ports menu
Standard Network or Network x menu
Understanding the printer menus 146
Understanding the printer menus 147
Network Card menu
To access the menu, navigate to either of the following
TCP/IP menu
Understanding the printer menus 148
Understanding the printer menus 149
IPv6 menu
Understanding the printer menus 150
Wireless menu
AppleTalk menu
To access the menu, navigate to any of the following
Standard USB menu
Understanding the printer menus 151
USB Buffer
Understanding the printer menus 152
Job Buffering
Understanding the printer menus 153
Smtp Setup menu
Security menu
Miscellaneous Security Settings menu
Understanding the printer menus 154
Erase Temporary Data Files menu
Confidential Print menu
Understanding the printer menus 155
Set Date and Time menu
Security Audit Log menu
Understanding the printer menus 156
General Settings menu
Settings menu
Understanding the printer menus 157
Run Initial setup
Quiet Mode
Understanding the printer menus 158
Eco-Mode
Keyboard
Understanding the printer menus 159
Paper Sizes
Scan to PC Port Range
Displayed Information
Understanding the printer menus 160
Home screen customization
Understanding the printer menus 161
Date Format
Understanding the printer menus 162
Timeouts
Alarms
Understanding the printer menus 163
Error Recovery
Hibernate Timeout on Connection
Understanding the printer menus 164
Factory Defaults
Print Recovery
Understanding the printer menus 165
Press Sleep Button
Understanding the printer menus 166
Copy Settings menu
Understanding the printer menus 167
Understanding the printer menus 168
Understanding the printer menus 169
Fax Mode Analog Fax Setup menu
Fax Settings menu
Understanding the printer menus 170
Understanding the printer menus 171
Resolution
Fax Cover
Dial Prefix
Understanding the printer menus 172
Understanding the printer menus 173
Understanding the printer menus 174
Understanding the printer menus 175
Understanding the printer menus 176
Ringer Volume
‑mail Settings menu
‑mail Server Setup
Understanding the printer menus 177
Format
Understanding the printer menus 178
Color
Text/Photo Default
Text Default
Understanding the printer menus 179
Orientation
Understanding the printer menus 180
Photo Default
‑mail images sent as
Use Multi ‑Page Tiff
Color Balance
Understanding the printer menus 181
Understanding the printer menus 182
FTP Settings menu
Use cc/bcc
Understanding the printer menus 183
FTP bit Depth
Understanding the printer menus 184
File Name
Understanding the printer menus 185
Understanding the printer menus 186
Flash Drive menu
Understanding the printer menus 187
Scan Bit Depth
Understanding the printer menus 188
Copies
Understanding the printer menus 189
Duplex Binding
Paper Saver Orientation
Setup menu
Print Settings
Understanding the printer menus 190
Print Area
Understanding the printer menus 191
Download Target
Resource Save
Understanding the printer menus 192
Finishing menu
Separator Source
Quality menu
Print Resolution
Understanding the printer menus 193
Pixel Boost
Understanding the printer menus 194
Job Accounting menu
Understanding the printer menus 195
Utilities menu
Understanding the printer menus 196
XPS menu
PCL Emul menu
PostScript menu
Understanding the printer menus 197
Understanding the printer menus 198
PCL Emulation Settings
Tray Renumber
Understanding the printer menus 199
Understanding the printer menus 200
Html menu
Font Size
Scale
Image menu
Help menu
Understanding the printer menus 201
Menu item Description
Understanding the printer menus 202
Saving money and the environment
Using recycled paper
Saving paper and toner
Conserving supplies
Saving energy
Using Eco‑Mode
Reducing printer noise
Avoid paper jams
Click Settings General Settings Timeouts
Adjusting Sleep mode
Settings General Settings Timeouts Sleep Mode
Saving money and the environment 205
Adjusting the brightness of the display
Using Hibernate Mode
Click Settings General Settings Sleep Button Settings
Click Settings General Settings
Recycling
Settings General Settings Screen Brightness
Recycling Lexmark products
Recycling Lexmark packaging
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Statement of Volatility
Securing the printer
Erasing volatile memory
Disposing of a printer hard disk
Touch Wipe All Settings
Using the printer control panel
Touch Back Exit Config Menu
Erasing non‑volatile memory
Using the Embedded Web Server
Configuring printer hard disk encryption
Click Settings Security Disk Encryption
Touch Disk Encryption Enable
Lexmark security Web
Finding printer security information
Cleaning the printer
Cleaning the printer parts
Maintaining the printer
Maintaining the printer 213
Maintaining the printer 214
Cleaning the scanner glass
Close the scanner cover
Checking the status of parts and supplies
Using genuine Lexmark parts and supplies
Estimated number of remaining pages
Ordering supplies
Maintaining the printer 216
Ordering toner cartridges
Return Program cartridge
Regular cartridge
Storing supplies
Ordering a maintenance kit
Ordering an imaging unit
Ordering an ADF separator roller
Replacing the toner cartridge
Replacing supplies
Maintaining the printer 218
Replacing the imaging unit
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Before moving the printer
Moving the printer
Moving the printer to another location
Shipping the printer
Setting up e‑mail alerts
Finding advanced networking and administrator information
Managing the printer
Checking the virtual display
Notification Description
Click Settings Print Settings Supply Notifications
Settings General Settings Factory Defaults Restore Now
Restoring factory default settings
Managing the printer 225
Avoiding jams
Clearing jams
Load paper properly
Clearing jams 226
Use recommended paper
Understanding jam messages and locations
Jam access area Printer control panel message What to do
Clearing jams 229
‑page jam, open front door y.xx
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Models, select Next Clear the jam, press OK
‑page jam, open rear door y.xx
‑page jam, clear standard bin y.xx
Clearing jams 234
‑page jam, remove tray 1 to clear duplex y.xx
‑page jam, open tray x y.xx
‑page jam, clear manual feeder y.xx
‑page jam, open automatic feeder top cover y.xx
Models, select Next Clear the jam, press OK
Understanding printer messages
Troubleshooting
Troubleshooting 240
Configuration change, some held jobs were not restored
Change paper source to paper size load orientation
Close front door
Error reading USB hub. Remove hub
Error reading USB drive. Remove USB
Complex page, some data may not have printed
Defective flash detected
Fax Station Name not set up. Contact system administrator
Fax partition inoperative. Contact system administrator
Fax Station Number not set up. Contact system administrator
Imaging unit low 84.xy
Imaging unit very low, x estimated pages remain 84.xy
Insufficient memory, some held jobs will not be restored
Incorrect paper size, open paper source
Insufficient memory for Flash Memory Defragment operation
Insufficient memory to collate job
Insufficient memory to support Resource Save feature
Load manual feeder with custom string paper orientation
Load manual feeder with custom type name paper orientation
Load paper source with custom string paper orientation
Troubleshooting 245
Load paper source with custom type name paper orientation
Load paper source with paper size paper orientation
Maintenance kit nearly low 80.xy
Maintenance kit low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Troubleshooting 246
No analog phone line connected to modem, fax is disabled
Network x software error
Memory full, cannot print faxes
Memory full, cannot send faxes
Reinstall missing or unresponsive imaging unit 31.xy
Reinstall missing or unresponsive cartridge 31.xy
Not enough free space in flash memory for resources
Printer had to restart. Last job may be incomplete
Remove paper from standard output bin
Troubleshooting 249
Replace all originals if restarting job
Replace cartridge, 0 estimated pages remain 88.xy
Replace imaging unit, 0 estimated pages remain 84.xy
Replace defective imaging unit 31.xy
Replace jammed originals if restarting job
Scanner disabled by admin
Restore held jobs?
Replace unsupported imaging unit 32.xy
Scanner automatic feeder cover open
Smtp server not set up. Contact system administrator
Serial option x error
Some held jobs were not restored
Standard network software error
Solving printer problems
Troubleshooting 254
Basic printer problems
Printer is not responding
Action Yes
Printer display is blank
Troubleshooting 255
Internal Solutions Port does not operate correctly
Hardware and internal option problems
Troubleshooting 256
Action Yes Step Problem is solved Go to step
Troubleshooting 257
Tray problems
Step Problem is solved. Go to step
Troubleshooting 258
Paper feed problems
Settings General Settings Print Recovery
USB/parallel interface card does not operate correctly
Action Yes Step Go to step Problem is solved
Troubleshooting 259
Paper frequently jams
Paper jam message remains after jam is cleared
Printing problems
Solving print problems
Troubleshooting 260
Confidential and other held jobs do not print
Troubleshooting 261
Error message about reading the flash drive appears
Incorrect characters print
Job prints from the wrong tray or on the wrong paper
Troubleshooting 262
Large jobs do not collate
Printing slows down
Troubleshooting 263
Click File Print Advanced Print As Image OK OK
Print jobs do not print
Troubleshooting 264
Settings General Settings
Troubleshooting 265
Settings General Settings Print Recovery Page Protect Off
Print job takes longer than expected
Tray linking does not work
Troubleshooting 266
Troubleshooting 267
Print quality problems
Unexpected page breaks occur
Characters have jagged or uneven edges
Clipped pages or images
Troubleshooting 268
Compressed images appear on prints
Troubleshooting 269
Gray background on prints
Horizontal voids appear on prints
Troubleshooting 270
Incorrect margins on prints
Troubleshooting 271
Paper curl
Troubleshooting 272
Print irregularities
Troubleshooting 273
Print is too dark
Troubleshooting 274
Print is too light
Troubleshooting 275
Printer is printing blank pages
Troubleshooting 276
Printer is printing solid black pages
Troubleshooting 277
Repeating defects appear on prints
Troubleshooting 278
Shadow images appear on prints
Troubleshooting 279
Skewed print
Streaked horizontal lines appear on prints
Troubleshooting 280
Streaked vertical lines appear on prints
Troubleshooting 281
Toner fog or background shading appears on prints
Troubleshooting 282
Toner rubs off
Troubleshooting 283
Toner specks appear on prints
Transparency print quality is poor
Uneven print density
Troubleshooting 284
Vertical voids appear on prints
Copier does not respond
Solving copy problems
Partial document or photo copies
Troubleshooting 286
Poor copy quality
Troubleshooting 287
Troubleshooting 288
Solving fax problems
Scanner unit does not close
Caller ID is not shown
Troubleshooting 289
Cannot send or receive a fax
Troubleshooting 290
Can receive but not send faxes
Troubleshooting 291
292
Yes Problem is solved Go to step
Troubleshooting 293
Fax and e-mail functions are not set up
Settings General Settings Run initial setup Yes Submit
Received fax has poor print quality
Troubleshooting 294
Solving scanner problems
Click Settings Fax Settings Analog Fax Setup
Cannot scan from a computer
Troubleshooting 295
Partial document or photo scans
Poor scanned image quality
Scan job was not successful
Troubleshooting 296
Step Change the file name. Go to step
Stamp or Overwrite
Troubleshooting 297
Existing file check box
Scanner does not respond
Troubleshooting 298
An application error has occurred
Solving home screen applications problems
Troubleshooting 299
Click Settings Apps Apps Management System tab Log
Troubleshooting 300
Contacting customer support
Troubleshooting 301
Tech Library
Mail
Edition notice
Product information
302
May
Noise emission levels
Trademarks
303
Product disposal
Temperature information
304
Meter average sound pressure, dBA
Laser notice
Static sensitivity notice
Laser advisory label
305
Mode Description Power consumption Watts
Power consumption
306
Avis de conformité aux normes de l’industrie du Canada
Industry Canada compliance statement
307
European Community EC directives conformity
Licensing notices
Regulatory notices for telecommunication terminal equipment
308
309
310
Japanese telecom notice
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Modular component notice
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
313
Taiwan NCC RF notice statement
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
314
Português
315
316
Limited warranty
317
Extent of limited warranty
318
Patent acknowledgment
250‑sheet tray installing 42 550‑sheet tray installing
Symbols
Index
Numerics
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