Troubleshooting | AGFA 2100 instruction

2. Lift the top cover open.

Fig 6-3, MLO-004868

3.Push the tab on the ﬁxing assembly back to release the paper.

WARNING: Be careful when accessing areas inside the printer, because the ﬁxing assembly may be hot.

Fig 6-4, MLO-004866

Troubleshooting 6–13

Image 136

AGFA 2100 manual Troubleshooting

Contents

DEClaser 2100 Printer Operators Guide Digital Equipment Corporation Maynard, Massachusetts First Printing, June Page Contents Control Panel Print Media Service Appendix D LN03 Compatibility Vii Tables ViiiPage Preface Software Requirements Document Structure Xii Ordering Additional Copies of This Documentation Set Associated DocumentsXiii Xiv Conventions Used in This Guide Convention Meaning Ozone Safety Safety InformationXvi Cdrh Regulations Laser SafetyXvii Printer Components ChapterFunctions of the Printer Components Printer Components Components Front/Right-Side View 2DEClaser 2100 Printer Operators Guide Printer Components Front/Right-Side View Component Function Components Rear/Left-Side View 4DEClaser 2100 Printer Operators Guide DEClaser 2100 Printer Installation Guide for more Printer Components Rear/Left-Side View Components Inside the Printer 6DEClaser 2100 Printer Operators Guide Printer Components Internal View Required Operating Space Cont. Printer Components Internal View8DEClaser 2100 Printer Operators Guide ComponentFunction Operating Space Top View Operating Information Powering the Printer OnOperating Information Ready DEC Powering the Printer Off Opening the Top Cover Operating Information Closing the Top Cover Selecting the Output Tray Selecting the Top Output Tray Facedown Print Selecting the Rear Output Tray Faceup Print Loading Paper 10DEClaser 2100 Printer Operators Guide Adding Paper to the Cassette 12DEClaser 2100 Printer Operators Guide Operating Information Feeding Media Manually 14DEClaser 2100 Printer Operators Guide Manually Feeding Paper, Labels, and Transparencies Escape Sequence Name of Command DescriptionLegal-Size Coding Example 16DEClaser 2100 Printer Operators Guide Press On Line to place the printer off line 18DEClaser 2100 Printer Operators Guide To place the printer back on line 20DEClaser 2100 Printer Operators Guide Using Duplex Printing 22DEClaser 2100 Printer Operators Guide Press On Line to place the printer off line 24DEClaser 2100 Printer Operators Guide On Line 26DEClaser 2100 Printer Operators Guide Feeding Envelopes Manually Feeding Envelopes 28DEClaser 2100 Printer Operators Guide Press On Line to place the printer off line 30DEClaser 2100 Printer Operators Guide On Line 32DEClaser 2100 Printer Operators Guide Adjusting the Print Density 34DEClaser 2100 Printer Operators Guide Operating Information Printing the Engine Test Print 36DEClaser 2100 Printer Operators Guide Engine Test Print 38DEClaser 2100 Printer Operators Guide Printing Test Print a Test Print a 40DEClaser 2100 Printer Operators Guide Test Print a 42DEClaser 2100 Printer Operators Guide Printing Test Print aOperation Display Reads Printing Test Print B Test Print B 44DEClaser 2100 Printer Operators Guide Printing Test Print B Printing the Font List 46DEClaser 2100 Printer Operators Guide Font List Printing the Font List 48DEClaser 2100 Printer Operators Guide Entering Control Representation Mode Using Control Representation ModeEntering Control Representation Mode Resetting the Printer Resetting the Printer50DEClaser 2100 Printer Operators Guide Control Panel Control Panel Control Panel Functions Printer when the Data indicator is on or is ﬂashing Cont. Control Panel Functions Using the Keypad in Keypad Mode Entering Keypad ModeKeypad Functions Keypad Mode Key Cont. Keypad Functions Keypad Mode Using the Keypad in Menu Mode Key Function Printer Conﬁguration Printer Conﬁguration Entering Menu Mode Entering Menu Mode Keypad Functions Menu Mode Using the Keypad in Menu ModeKeyFunction Reading the Display in Menu Mode Displaying Menu and Feature Selections Menu Display Displaying Menu Values Printer Conﬁguration MemoryRS232C Operating Memory Operating Memory Recalling Factory Default Values from ROM ROM Read-Only Memory Nvram Nonvolatile Random-Access Memory Saving Values in Nvram RAM Random-Access Memory Operational Flow in Menu ModeSaving Values in RAM Operational Flow Chart Changing and Saving Values Sample Procedure for Changing and Saving ValuesBefore You Begin Cont. Changing and Saving Values OffsetY autoNL o Veriﬁcation Test Print a Veriﬁcation Menu Features Values Menu Mode Features and ValuesMenu Descriptions Cont. Menu Mode Features and Values OFF1 Feature Values Description Feeder Menu Features and ValuesFeeder Menu Layout Menu Features and Values Layout Menu Offset Position offsetX, offsetY Offset Positioning Offset Printout Samples Command Menu 10 Copy Menu Features and Values11 Command Menu Features and Values Copy Menu 12 Initial Menu Features and Values Initial Menu Macro 13 Device IdentiﬁcationDevice ID Value 14 User Preference Character Set User Preference Character Set Value 15 Macro Feature Examples Examples Using the Macro FeaturePaint Mode paint Paper Size paper 16 Interface Menu Features and Values Interface Menu 16 Cont. Interface Menu Features and Values Interface Selection i/f Baud Rate baud 6.3 RS232C Data Format rsmodeData Terminal Ready dtr Buffer Control xon/xoff End of Text/Acknowledge etx/ack Print Media Print Media Paper Size Dimensions Paper SpeciﬁcationsCassette Feed Paper Sizes Manual Feed Paper and Envelope Sizes Paper Speciﬁcations Special Considerations When Printing on PaperCatagory Speciﬁcation Envelope Speciﬁcations Print Media 6DEClaser 2100 Printer Operators Guide Special Considerations When Printing on Envelopes Special Considerations When Printing Transparencies Transparency SpeciﬁcationsTransparency Sizes Transparency Speciﬁcations Label Speciﬁcations Unacceptable Labels Paper Handling and Storage Special Considerations When Printing on LabelsPaper Handling Paper Storage Error Skip Procedure TroubleshootingTroubleshooting Printer Status Messages Printer Status MessagesMessage Meaning Operator Call Messages Operator Call MessagesMessage Meaning Corrective Action Software Error Messages Software Error MessagesCont. Operator Call Messages Cont. Software Error Messages Error FE Font Removal Common Operating Problems Service Call MessagesService Call Messages Common Operating Problems Problem Possible Cause Corrective Action Cont. Common Operating Problems Poor Printing Miscellaneous Paper Jams Paper Jam Areas Top and Rear Paper Tray Paper Jams Troubleshooting 14DEClaser 2100 Printer Operators Guide On Line Paper Feed, Transfer, and Fixing Assembly Paper Jams Troubleshooting 18DEClaser 2100 Printer Operators Guide On Line Cleaning the Printer MaintenanceMaintenance Cleaning the Internal Surfaces Maintenance 4DEClaser 2100 Printer Operators Guide Maintenance 6DEClaser 2100 Printer Operators Guide Cleaning the Primary Corona Wire 8DEClaser 2100 Printer Operators Guide Maintenance 10DEClaser 2100 Printer Operators Guide Maintenance 12DEClaser 2100 Printer Operators Guide Cleaning the Transfer Corona Wires and Discharging Pins 14DEClaser 2100 Printer Operators Guide Maintenance 16DEClaser 2100 Printer Operators Guide Maintenance 18DEClaser 2100 Printer Operators Guide Extending EP-S Cartridge Life Replacing the EP-S Cartridge Rocking the EP-S Cartridge Maintenance 22DEClaser 2100 Printer Operators Guide Maintenance Open the green ﬁxing assembly cover 30, MLO-004354 Maintenance 26DEClaser 2100 Printer Operators Guide Close the ﬁxing assembly cover 35, MLO-004358 28DEClaser 2100 Printer Operators Guide Maintenance 30DEClaser 2100 Printer Operators Guide Maintenance 32DEClaser 2100 Printer Operators Guide Maintenance 34DEClaser 2100 Printer Operators Guide Maintenance Replacing the Ozone Filter Maintenance 38DEClaser 2100 Printer Operators Guide Maintenance Digital Equipment Corporation Services ServiceService Questions to Consider Before You Call DEClaser Printer Quick Reference Guide Appendix aDEClaser Printer Quick Reference Guide A-1 Category Section Positioning Controls HPA-Horizontal Position Absolute HPB-Horizontal Position BackwardHPR-Horizontal Position Relative TBC-Tab Clear VPB-Vertical Position Backward VPA-Vertical Position AbsoluteVPR-Vertical Position Relative Margins and Spacing DECSHORP-Set Horizontal PitchDECSLPP-Set Lines per Physical DECSLRM-Set Left and Right Margins DECVERP-Set Vertical Pitch DECSTBM-Set Top and Bottom MarginsDECVPFS-Variable Page Format Select Table A-1 Decvpfs Selective Parameters GSM-Graphic Size ModiﬁcationGSS-Graphic Size Select DEClaser Printer Quick Reference Guide A-7 PFS-Page Format Select SHS-Set Horizontal Spacing SPI-Spacing Pitch Increment SSU-Select Size UnitSVS-Set Vertical Spacing DEClaser Printer Quick Reference Guide A-9 Set/Reset Modes PUM-Positioning Unit Mode Fonts and Character SetsASCEF-Announce Subset of Code Extension Facilities DECATFF-Assign to Type Family or Font DECDTFF-Delete Type Family or Font File DECAUPSS-Assign User-Preference Supplemental Character SetDECLFF-Load Font File LS1R-Locking Shift 1 Right LS2-Locking ShiftLS3-Locking Shift LS2R-Locking Shift 2 Right Table A-2 SCS-Select Character Set ESC % SGR-Select Graphic Rendition Table A-3 NRC Fallback SelectionDEClaser Printer Quick Reference Guide A-15 Miscellaneous Table A-4 Selective Digital Private Parameters DA2R-Device Attributes Secondary Report DECASFC-Automatic Sheet Feeder input tray ControlDECFIN-Document Finishing DECFSR-Font Status Report DECMM-Memory Management DECNS-New SheetDECRFS-Request Font Status DECRVEC-Draw Relative Vector DECSCL-Set Conformance Level DECSDPM-Set Duplex Print ModeDEClaser Printer Quick Reference Guide A-19 DECSNC-Set Number of Copies DECSTR-Soft Terminal ResetDECSSS-Set Sheet Size DECVEC-Draw Vector DEClaser Printer Quick Reference Guide A-21 RIS-Reset to Initial State SnC1R-C1 Receive ModeDSR-Device Status Request JFY-Justify Accessories and Supplies Table B-1 DEClaser 2100 Printer Accessories and SuppliesAccessories and Supplies B-1 Appendix B Self-maintenance services. Call 1-800-344-4825 to order Accessories and Supplies B-3 Ordering InformationTable B-2 Ordering Within the U.S.A Table B-3 Outside the U.S.A Speciﬁcations Appendix COperating Speciﬁcations Speciﬁcations C-1 Font Cartridges Dimensions Speciﬁcations C-3 Serial Interface Speciﬁcations Pin Signal DirectionTable C-1 Serial Interface Pin Assignment Figure C-2 Serial Connections to Modem Speciﬁcations C-5 Figure C-3 Serial Connections Without Modem Parallel Interface Speciﬁcations Speciﬁcations C-7 Pin SignalDirection Table C-2 Parallel Interface Pin Assignments Figure C-4 Parallel Pin Assignment Figure C-5 Parallel Connections LN03 Compatibility Appendix DGeneral Differences LN03 Compatibility D-1 Printable Area Compatibility Protocol Compatibility LN03 Compatibility D-3 Glossary Glossary-1 Glossary-2 Glossary-3 Glossary-4 Glossary-5 Glossary-6 Glossary-7 Index Index-1 Index-2 Index-3