Table 6–5 (Cont.): Common Operating Problems

Problem

Possible Cause

Corrective Action

POOR PRINTING

 

 

 

 

 

 

The cleaning mechanism

Replace the EP-S cartridge

 

in the EP-S cartridge is

(Section 7.3).

 

not working properly.

 

The overall print

The print medium is not

See Chapter 5 for print media

quality is poor.

the recommended type.

specifications.

 

 

 

MISCELLANEOUS

 

 

 

 

 

A paper jam occurred.

There is an obstruction

See Section 6.7 for instructions on

 

in the paper path.

clearing paper jams.

Print lines overlap.

The vertical pitch

Correct the vertical pitch setting

 

setting is incorrect.

in your application program.

The print is skewed.

The print medium is not

See Chapter 5 for print media

 

the recommended type.

specifications.

 

Paper is not loaded

Reload paper in the cassette

 

in the cassette

(Section 2.6.1).

 

properly.

 

Printed pages have

Incorrect printer features

Check to see that the baud rate

garbled characters.

were selected.

and data bits/parity format

 

 

match the host computer settings

 

 

(Section 4.5.6).

Envelopes are fogged

Print

density setting is too

lightly with toner.

light.

 

Increase the print density setting by selecting a lower number on the print density dial (Section 2.10).

6–10DEClaser 2100 Printer Operator's Guide

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AGFA 2100 manual Miscellaneous