Table 6–5: Common Operating Problems
Problem | Possible Cause | Corrective Action |
NO POWER |
|
|
|
|
|
The printer does not | The power source is | Make sure the power cord is |
power up when you set | defective. | plugged into the wall outlet. |
the power switch |
| Check that there is power at the |
to the ON position. |
| wall outlet by plugging in a lamp |
|
| to see if it lights. If the lamp |
|
| does not light, call your building |
|
| maintenance services to check |
|
| the circuit supplying power to that |
|
| outlet. |
The power cord is not connected or is damaged.
Check the power cord for damage and secure connections at the printer and at the wall outlet.
NO PRINTOUT
The message display reads 00 READY.
The message display reads 00 READY. The Data indicator is on.
The interface cable to the host is not connected properly.
Interface selection, baud rate, or data bits/parity features may not match
the host settings.
The printer is in the offline state.
Data is still in the print buffer.
Check the cable connections at the printer and at the host computer.
See Section 4.5.6 for information about these features.
Press On Line to place the printer on line.
Press On Line to place the printer
off line and then press 
to print the remaining data. Be
sure to press On Line to place the printer back on line after the last page is printed.
