On Line

6.3 Operator Call Messages

Operator call messages appear if a problem with the printer requires operator intervention, such as adding paper or closing the printer cover. You should check the online/offline status of the printer after correcting a problem; you may have to place the printer back on line by pressing

. Table 6–2 lists the operator call messages.

NOTE: The operator call message number flashes when it is displayed.

Table 6–2: Operator Call Messages

Message

Meaning

Corrective Action

11 PAPER OUT

There is no paper in the

 

paper cassette.

 

There is no paper cassette

 

installed in the printer,

 

or the cassette is not

 

installed securely.

Add paper to the paper cassette (Section 2.6.1).

Install the paper cassette securely into the printer.

12

PRINTER OPEN

The top cover of the

 

 

printer is open.

13

PAPER JAM

Paper is jammed

 

 

inside the printer.

14

NO EP-CART.

There is no EP-S cartridge

 

 

in the printer.

16

TONER LOW

Toner in the EP-S cartridge

 

 

is not being distributed

 

 

evenly.

 

 

The EP-S cartridge has

 

 

run out of toner.

PC LOAD A4

Load A4-size paper.

PC LOAD LETTER

Load letter-size paper.

PC LOAD LEGAL

Load legal-size paper.

PC LOAD EXEC

Load executive-size paper.

PF FEED A4

Feed A4-size paper.

Close the top cover (Section 2.4).

Remove jammed paper from the printer (Section 6.7).

Install an EP-S cartridge in the printer (Section 7.3).

Remove the cartridge and rotate it back and forth several times to re- distribute toner evenly (Section 7.3).

Replace the EP-S cartridge (Sec- tion 7.3).

Install an A4-size paper cassette into the printer.

Install a letter-size paper cassette into the printer.

Install a legal-size paper cassette into the printer.

Install an executive-size paper cassette into the printer.

Manually feed A4-size paper into the printer.

Troubleshooting 6–3

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AGFA 2100 manual Operator Call Messages, Message Meaning Corrective Action