6.3 Operator Call Messages

Operator call messages appear if a problem with the printer requires

operator intervention, such as adding paper or closing the printer cover.

You should check the online/offline status of the printer after correcting a

problem; you may have to place the printer back on line by pressing

OnLine . Table 6–2 lists the operator call messages.

NOTE: The operator call message number flashes when it is displayed.

Table 6–2: Operator Call Messages

Message Meaning Corrective Action
11PAPER OUT There is no paper in the
paper cassette. Add paper to the paper cassette
(Section 2.6.1).
There is no paper cassette
installed in the printer,
or the cassette is not
installed securely.
Installthe paper cassette securely
into the printer.
12 PRINTER OPEN The top cover of the
printer is open. Closethe top cover (Section 2.4).
13 PAPERJAM Paper is jammed
inside the printer. Remove jammed paper from the
printer (Section 6.7).
14 NO EP-CART. There is no EP-S cartridge
in the printer. Install an EP-S cartridge in the
printer (Section 7.3).
16 TONER LOW Toner in the EP-S cartridge
is not being distributed
evenly.
Removethe cartridge and rotate it
backand forth several times to re-
distributetoner evenly (Section 7.3).
The EP-S cartridge has
run out of toner. Replace the EP-S cartridge (Sec-
tion 7.3).
PC LOAD A4 LoadA4-size paper. Install an A4-size paper cassette
into the printer.
PC LOAD LETTER Load letter-size paper. Installa letter-size paper cassette
into the printer.
PC LOADLEGAL Loadlegal-size paper. Install a legal-size paper cassette
into the printer.
PC LOAD EXEC Loadexecutive-size paper. Install an executive-size paper
cassette into the printer.
PF FEED A4 Feed A4-size paper. Manuallyfeed A4-size paper
into the printer.

Troubleshooting 6–3