HP Understanding Flashing Lights on Printers

4Getting Help When Things Go Wrong

What do the flashing lights mean?

What is the problem?

Possible cause

To solve the problem…

The Power Light	is	Your printer may be receiving	Be patient.
flashing.		data.
The Resume Light	is	You may be out of paper.	1	Insert paper.
flashing.			2	Press the Resume Button .
		You may have a paper jam.	1	Pull the paper out of either the IN tray or
				the OUT tray.
			2	Press the Resume Button	on the front of
				the printer.
			3	If you were printing labels, make sure a
				label did not become unglued from the
				label sheet while going through the printer.
			4	If the paper jam has cleared, print your
				document again.
			5	If the paper jam hasn’t cleared, open the
				Rear Access Door by turning the knob
				(counter clockwise) and removing the door.
			6	Pull the jammed paper out of the printer,
				then replace the Rear Access Door.
		You may be printing a two-	1	Follow the on-screen directions for how to
		sided document by hand and		insert the paper.
		the first side has finished	2	Press the Resume Button .
		printing.
The Print Cartridge Status		The top cover may be open.	Close the top cover.
Light is flashing.
		There may be a problem with	See “Print Cartridge Status” on page 25.
		one of the print cartridges.
All of the lights are		The printer may need to	1	Press the Power Button	to turn the printer
flashing.		be reset.		off. Then press the Power Button again to
				turn the printer back on.
			2	If that doesn’t solve the problem, press the
				Power button to turn the printer off.
			3	Unplug the printer.
			4	Plug the printer back in.
			5	Press the Power Button	to turn the printer
				on.

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