HP 930c Than minimum system, Requirements Requirements on, Longer processing times, Time, Patient

	Getting Help When Things Go Wrong			4
Why won’t it print? continued
What is the problem?	Possible cause	To solve the problem…
The printer is really slow.	Your computer may have less	1	Check the amount of RAM and processor
	than minimum system		speed in your computer. See “System
	requirements.		Requirements” on page 5.
		2	Free up some space on your hard drive.
			Having less than 100MB of free space on
			your computer’s hard drive can mean
			longer processing times.
	Too many software programs	Close all unnessary software programs.
	may be running at the same
	time.
	You may be using outdated	Check the printer driver you are using. Be sure
	printer software.	to check HP’s web site for the most recent
		software updates (see page 45 for web site
		addresses).
	You may be printing a	Be patient.
	complex document
	containing graphics or
	photographs.
	You may have chosen 2400	1	If you meant to disable PhotoREt, be
	dpi by disabling PhotoREt.		patient.
		2	If you didn’t mean to disable PhotoREt, go
			to the Setup tab and click PhotoREt. See
			“Setup Tab” on page 6.
	You may be using a	1	Attach the printer’s USB cable directly to
	USB cable and other USB		the computer, rather than at the end of a
	devices are in use.		daisy chain.
		2	Avoid using other devices in the daisy
			chain while printing.
	You may be trying to print	Enable Hardware ECP to speed photo
	a photo.	printing.
		1	Open the HP DeskJet Toolbox (see
			page 8).
		2	Click on the Configuration tab.
		3	Check Attempt to Use Hardware ECP.
		4	Apply your changes and try printing your
			photo again.

39