Before calling service personnel

If you think something is wrong, check the followings before contacting customer service. Please see “Trouble indicationsp.39 as well.

If This Happens

Check

No power

• Is the power cord plugged in? Is it connected to the projector?

 

• Is the lamp cover attached properly? p.36

Power goes out

• Is the ambient temperature high? p.39

during use

• Is the air intake or air exhaust blocked? p.39

No picture

• Is the mute function on? p.28

 

• Is the brightness setting minimized? p.31

 

• Are the connections set up correctly? p.22

 

• Are all the connected devices functioning properly?

No audio

• Is the mute function on? p.28

 

• Are the connections set up correctly? p.22

 

• Are all the connected devices functioning properly?

Picture not

• Is the input signal supported by the projector? p.42 , p.43

displayed

• Is there something generating an abnormal video signal, for

correctly

instance the video tape?

Picture blurred

• Is the lens dirty? p.38

Part of picture

• Is the lens focus adjusted optimally? p.26

out of focus

• Is the projection distance within the projector’s supported range? p.21

 

• Is the projector’s screen placement angle tilted too far? p.21

Image is dark

• Are the brightness or contrast adjustments off? p.31

 

• Is the lamp nearing the end of its service life? p.34

Colors too light

• Are the color, tint adjustments off? p.31

Bad shading

• Is the screen dirty?

 

• Is the lamp nearing the end of its service life? p.31

Control panel

• Is the key lock function on? p.28

key doesn’t work

 

Remote control

• Are the remote control’s batteries drained?

doesn’t work

• Are the batteries inserted into the remote control correctly? p.19

 

• Is the remote control being used within the effective range? p.19

 

• Are there any obstructions between the remote control and

 

projector?

 

• Are there any fluorescent or other bright lights shining at the

 

projector’s infrared remote sensor?

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Image 40
Toshiba TDP-S8 owner manual Before calling service personnel