Polycom MGC Configuration
Polycom MGC Configuration
Question 1: Does Network Service Properties have AVF?
Check that “Service Mode” is set to Pseudo Gatekeeper – AVF on the “Network Services Properties” H.323 tab.
Yes.
No. If this option is not available, install the Avaya version of the Polycom MGC Manager.
Question 2: Is H.245 tunneling enabled in the system.cfg file?
Check that IP_BOARD_PARAMETERS H245_TUNNELING is set to YES in the system.cfg file.
Yes.
No. Set this parameter to YES.
Question 3: Is G.729 disabled in the system.cfg file?
Check that IP_AUDIO G729 is set to NO in the system.cfg file.
Yes.
No. You must set this parameter to NO to avoid call drops.
Question 4: Is wideband audio enabled in the system.cfg file?
In the system.cfg file, ensure that AUDIO_PLUS_FREQUENCY is set to WB (wideband). NOTE: The default value for this parameter is MB (medium band).
Yes.
No. Expect no wideband support by the MGC.
Question 5: For Polycom MGC version 8, is the Avaya mode enabled in the option flag in the system.cfg file?
Yes.
No. You must enable this parameter.
Issue 3 January 2008 33
