Design and Deployment Checklist

Feature Interactions and Limitations

Question 1: Is Call Recording, Whisper Page, or Service Observing going to occur on video calls?

†Yes. Expect audio-only calls. It is working as designed. From Avaya Communication Manager Release 5.0, the ad-hoc video conferencing feature may resolve some of these limitations.

†No.

Question 2: Is “transfer to MGC/RMX” being used for ad-hoc conferencing?

†Yes. Avoid scenarios where a user attempts to transfer to a meeting room where tandem Avaya Communication Manager systems link the user to the Polycom MGC/RMX. Multiple Avaya Communication Manager shuffling (if allowed) may legitimately block the transfer. A reattempted transfer should succeed.

†No.

Question 3: Should a customer with a network of PBXs trunked together who will want to deploy ad-hoc video conferencing with Polycom RMXs in the future deploy those RMXs in a distributed manner?

†Yes. Ad-hoc conferencing will require at least one Polycom RMX per active Avaya Communication Manager system to support future ad-hoc video conferencing via the Conference button.

†No.

Question 4: Have additional media resources been allocated for Avaya Communication Manager systems that are used for tandem multimedia calls?

In a typical hub and spoke arrangement of Avaya Communication Manager systems, the core PABX that is doing the tandem calls between remote PABX systems should have additional media resources deployed as shuffling to direct-ip is blocked for multimedia calls.

†Yes.

†No. Expect higher utilization of media resources on tandem Avaya Communication Manager systems.

20 Avaya Video Telephony Solution Networking Guide

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Avaya 16-601423 manual Feature Interactions and Limitations