Avaya 16-601423 manual Question 3 Has Coverage been configured on the station form?

Design and Deployment Checklist

Avaya Communication Manager Administration for Polycom Multipoint Stations (VSX and HDX)

Question 1: Does each extension for a given multipoint endpoint have the same password configured on the station form?

For a multipoint station, each extension must have the same password. However, this password does not need to match the password for other multipoint stations.

†Yes.

†No. Use the change station command to set the “Security Code” entries to match. If these entries do not match, Avaya Communication Manager may reject registration by the station or confine it to one extension only.

Question 2: Has “Hunt-to Station” been configured to a circular hunt on the station form?

Configuring “Hunt-to Station” to a circular hunt enables Avaya Communication Manager to find the unused extension when dialing a multipoint station that is already in a call. This allows you to always call the main extension for the multipoint station.

†Yes.

†No. Use the change station command to set “Hunt-to Station” so that each station hunts to the next one, and the last station hunts to the first one.

Question 3: Has “Coverage” been configured on the station form?

The coverage feature has priority over the hunt-to feature and will interfere with it. The first call to the main Polycom VSX/HDX extension will succeed, but other calls will be busy (instead of hunting correctly). Setting "Station Hunt Before Coverage?" to "y" will also work but has system-wide consequences.

†Yes. Use the change station command and set “Coverage” to blank.

†No.

28 Avaya Video Telephony Solution Networking Guide