Design and Deployment Checklist
Avaya IP Softphone (IPSP)
Question 1: Did you install the USB camera with the latest drivers and verify that the camera is working?
Verify the camera works using the software that was installed with the camera (for example, use Logitech QuickCapture for Logitech cameras).
Yes.
No.
Question 2: Did you update the PC with the latest software?
This is required for best performance. This includes video card drivers (VGA drivers) and Microsoft DirectX.
Yes.
No. Expect flickering video.
Question 3: Did you install the Avaya IP Softphone version that supports video?
Check www.avaya.com/support for the latest video Avaya IP Softphone release. Verify that the Avaya Communication Manager license supports this version of Avaya IP Softphone.
Yes.
No. Expect
38 Avaya Video Telephony Solution Networking Guide
