Others
Trouble indications
The indicator lights to inform you of internal abnormalities.
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| No power | |
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| Problem with projector | |
| (Off) | • | Unplug the power cord, and contact your dealer. |
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| Lamp went out during use, or won’t come on | |
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| Lamp temperature is high so that it is difficult to turn on, the lifetime of the | |
(Red | (Red lit) | lamp has ended or the projector is malfunctioning. | |
flashing) | Or | • | Unplug the power cord and wait for a short while, then turn the power |
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| back on. |
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| • | If a lamp burns out, replace it with a new one. |
(Red lit) | (Red lit) | ❈ The abnormal display will not disappear until the power cord is | |
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| unplugged. |
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| You can not turn on the power during abnormal display. |
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| Power went out during use | |
(Red lit) (Red | Internal overheating, or the outside temperature is too high. | ||
• | Place the projector so that the air intake and exhaust are not blocked. | ||
| flashing) | • | Unplug the power cord and wait for a short while, then turn the power |
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| back on. |
❈The icon will appear before the power goes out.
❈The abnormal display will not disappear until the power cord is unplugged.
You can not turn on the power during abnormal display.
| Power went out during use | |
| Problem with internal cooling fan. | |
(Red lit) (Green | • Unplug the power cord, and contact your dealer. | |
flashing) | ❈ The | icon will appear before the power goes out. |
❈The abnormal display will not disappear until the power cord is unplugged.
You can not turn on the power during abnormal display.
Power went out during use, or power won’t come on
The lamp cover is not properly attached.
(Orange (Red lit) | • Unplug the power cord, and reattach the lamp cover. p.45 |
flashing) | ❈ The abnormal display will not disappear until the power cord is |
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| unplugged. |
| You can not turn on the power during abnormal display. |
| Power went out during use |
| Problem inside the projector. |
(Red lit) (Orange | • Unplug the power cord and wait for a short while, then turn the power |
lit) | back on. |
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•If the above action will not clear the problem, unplug the power cord, and contact your dealer.
❈The icon will appear before the power goes out.
❈The abnormal display will not disappear until the power cord is unplugged.
You can not turn on the power during abnormal display.
Before calling service personnel
If you think something is wrong, check the followings before contacting customer service. Please see “Trouble indications” p.48
If This Happens | Check |
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No power | • Is the power cord plugged in? Is it connected to the projector? |
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| • Is the lamp cover attached properly? p.45 |
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Power goes out | • Is the ambient temperature high? p.48 |
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during use | • Is the air intake or air exhaust blocked? p.48 |
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No picture | • Is the projector turned on? (When [Auto input search] is [Off]) p.25 |
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| • Is the mute function on? p.29 |
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| • Is the brightness setting minimized? p.35 |
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| • Are the connections set up correctly? p.21 |
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| • Are all the connected devices functioning properly? |
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No audio | • Is the mute function on? p.29 |
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| • Is the volume setting minimized? p.26 |
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| • Are the connections set up correctly? p.21 |
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| • Are all the connected devices functioning properly? |
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Picture not | • Is the input signal supported by the projector? p.51 , p.52 |
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displayed | • Is there something generating an abnormal video signal, for |
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correctly | instance the video tape? |
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Picture blurred | • Is the lens dirty? p.47 |
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Part of picture | • Is the lens focus adjusted optimally? p.26 |
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out of focus | • Is the projection distance within the projector’s supported range? p.20 |
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| • Is the projector’s screen placement angle tilted too far? p.20 |
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| • Are the sharpness or sampling phase adjustments off? p.35 |
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Image is dark | • Are the brightness or contrast adjustments off? p.35 |
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| • Is the lamp nearing the end of its service life? p.42 |
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Colors too light | • Are the color, |
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Bad shading | • Is the screen dirty? |
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| • Is the blackboard mode set properly? p.37 |
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| • Is the lamp nearing the end of its service life? p.42 |
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Control panel | • Is the key lock function on? p.41 |
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key doesn’t work |
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Remote control | • Are the remote control’s batteries drained? |
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doesn’t work | • Are the batteries inserted into the remote control correctly? p.19 |
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| • Is the remote control being used within the effective range? p.19 |
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| • Are there any obstructions between the remote control and projector? |
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| • Are there any fluorescent or other bright lights shining at the |
| Others |
| projector’s infrared remote sensor? |
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48 | 49 |