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| Satellite U500/U500D, Satellite Pro U500/U500D |
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| Problem | Procedure |
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| Problems above | Refer to your software’s documentation to |
| remain unresolved or | determine if the software is causing the difficulty. |
| other problems occur |
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| Run the diagnostic test. | |
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| Contact your dealer if the problems continue. |
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| The screen blinks | If you see the screen blinking while playing DVD |
| while playing a DVD | wth subtitle on at Media Player, please use |
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| TOSHIBA DVD Player or Media Center to play |
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| DVD. |
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| Hard disk drive |
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| Problem | Procedure |
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| Computer does not | There may be a problem with your operating |
| boot from hard disk | system files. Refer to your operating system |
| drive | documentation. |
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| Slow performance | Your files may be fragmented. Run disk |
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| Defragmenter to check the condition of your files |
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| and disk. Refer to your operating system |
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| documentation or online help for information on |
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| running disk Defragmenter. |
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| As a last resort, reformat the hard disk. Then, |
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| reload the operating system and other files. |
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| If problems persist, contact your dealer. |
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| Solid State Drive |
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| Problem | Procedure |
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| Computer does not | There may be a problem with your operating |
| boot from solid state | system files. Refer to your operating system |
| drive | documentation. |
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User’s Manual |