Satellite U500/U500D, Satellite Pro U500/U500D

Battery

If you suspect a problem with the battery, check the Battery indicator. For information on indicator and battery operation refer to Chapter 6, Power and Power-Up Modes.

Problem

Procedure

Battery doesn’t power

The battery may be discharged. Connect the AC

the computer

adaptor to charge the battery.

 

 

Battery doesn’t

If the battery is completely discharged, it will not

charge when the AC

begin charging immediately. Wait a few minutes.

adaptor is attached

If the battery still does not charge, make sure the

(Battery indicator

outlet of the AC adaptor is supplying power.

does not glow

Test it by plugging in an appliance.

orange.)

 

 

Check whether the battery is hot or cold to the

 

touch. If the battery is too hot or too cold, it will not

 

charge properly. Let it reach room temperature.

 

 

 

Unplug the AC adaptor and remove the battery to

 

make sure the terminals are clean. If necessary

 

wipe them with a soft dry cloth dipped in alcohol.

 

Connect the AC adaptor and replace the battery.

 

Make sure it is securely seated.

 

Check the Battery indicator. If it does not glow, let

 

the computer charge the battery for at least 20

 

minutes. If the Battery indicator glows after 20

 

minutes, let the battery continue to charge at least

 

another 20 minutes before turning on the

 

computer.

 

If the indicator still does not glow, the battery may

 

be at the end of its operating life. Replace it.

 

If you do not think the battery is at the end of its

 

operating life, see your dealer.

 

 

Battery doesn’t power

If you frequently recharge a partially charged

the computer as long

battery, the battery might not charge to its full

as expected

potential. Fully discharge the battery, then try to

 

charge it again.

 

 

 

Check the power consumption settings in the

 

Power Options. Consider using a power saving

 

feature.

 

 

9-6

User’s Manual