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| Satellite U500/U500D, Satellite Pro U500/U500D |
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| Problem | Procedure |
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| External devices | Some external devices may not work when |
| connected to the | connected to a compatible port when the “USB |
| compatible ports do | Sleep and Charge function” is [Enabled] in the |
| not work when | TOSHIBA USB Sleep and Charge Utility. |
| connected to a | Reconnect the external device after turning ON |
| compatible port. | |
| the computer. | |
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| If the external device still doest not work, connect |
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| device to an USB port that does not have the USB |
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| Sleep and Charge |
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| change the “USB Sleep and Charge function” |
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| setting to [Disabled] in the TOSHIBA USB Sleep |
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| and Charge Utility. |
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| The “USB WakeUp | When “USB Sleep and Charge function” is set to |
| function” does not | [Enabled] in theTOSHIBA USB Sleep and Charge |
| work. | Utility, the “USB WakeUp function” does not work |
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| for ports that support the USB Sleep and Charge |
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| function. |
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| In that case, use an USB port that does not have |
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| the USB Sleep and Charge |
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| icon ( ) or change the “USB Sleep and Charge |
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| function” setting to [Disabled] in the TOSHIBA |
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| USB Sleep and Charge Utility. |
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Refer also to Chapter 8, Optional Devices, for information on installing memory modules.
Problem | Procedure | |
The computer hangs | Make sure the memory module installed in the | |
up | expansion slot is compatible with the computer. | |
| If an incompatible module has been installed, | |
| follow the steps below. | |
| 1. | Turn off the power. |
| 2. | Disconnect the AC adaptor and all peripheral |
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| devices. |
| 3. | Remove the battery pack. |
| 4. | Remove the memory module. |
| 5. | Replace the battery pack and/or connect the |
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| AC adaptor. |
| 6. | Turn on the power. |
| If problems persist, contact your dealer. | |
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User’s Manual |