Other, Problem, Possible Cause, Solution, Troubleshooting

Auto Flush (Continued)

Problem	Possible Cause	Solution
The toilet bowl flush	Is the "sensor" light on the main unit display	Move away from the toilet and wait for
function does not	OFF? When it is OFF, standing in front of the	3 seconds. (See page 21~22.)
automatically turn on.	toilet will not activate the Auto Flush function.

The toilet flushes by itself.

The sensors in the toilet seat sensor and motion	Change your position on the toilet seat
detection sensor may not work properly	or the position in which you are
depending upon the way in which the user sits	standing or raise the clothing you are
on the toilet seat, or stands in front of it, or the	wearing to allow the sensor to detect
color of the clothing or type of fabric worn.	bare skin.
Is the toilet seat sensor or motion detection	Make sure that the sensors are not
sensor covered up by your clothing? Are the	covered, as this will prevent the
sensors covered with dust or water?	infrared light from projecting.

Other

Problem

Possible Cause

Solution

The toilet does not flush properly (the "water pressure" light is flashing).

	Is the water shutoff valve open?	Make sure that the water shutoff valve
		is open enough to allow proper flow of
		water.
	Is the water supply filter dirty?	Clean the water supply filter. (See
		page 34.)
	Is water being used in other areas of the
	household or building? (The "water pressure"	—
	light flashes if the water pressure is too low for	—
	light flashes if the water pressure is too low for
	the toilet to flush properly.)

Is the water shutoff valve closed?	Make sure that the water shutoff valve
Water does not spray	is open enough to allow proper flow of
when the toilet is	water.
flushed.
Has the water supply to the house been cut off?	Wait until the water supply is restored.

Water sprays from the area near the wand even though no one is seated on the toilet seat.

In the following situations, the toilet seat sensor
may become activated: ● when standing in front
of the toilet seat; ● when closing/opening the	—
toilet seat and lid; ● when cleaning the toilet; ●
when using the toilet bowl flush lever
If the temperature inside the toilet unit is too
cold, the Washlet automatically drains itself of	—
water to prevent frozen pipes. When this	—
happens, you will hear water draining for
approximately 10 seconds, but this is not a
malfunction.

Water leaks from the	Are the bolts loose?	Tighten the bolts with a monkey
pipe fittings.		wrench.

Troubleshooting