Toto MS990CG Auto OPEN/CLOSE, Problem, Possible Cause, Solution, The lid closes by itself

Models: MS990CG

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Auto OPEN/CLOSE

Auto OPEN/CLOSE

Problem

Possible Cause

Solution

Is the Auto OPEN/CLOSE function OFF? When it is OFF, the Auto OPEN/CLOSE will not be display.

Push the "Auto" function of the seat and lid OPEN/CLOSE on the remote controller to turn it ON. (See page 17, 18.)

The lid will not automatically open and close.

Is the sensor light on the main control display

Stand facing the toilet.

ON?Are you facing the toilet when standing in

(See page 17, 18.)

front of it?

 

 

 

Is the toilet seat sensor or motion detection

Make sure that the sensors are not

sensor covered with something?

covered as this will prevent the

 

infrared light from projecting.

 

 

Is the toilet seat sensor or motion detection

Remove any dust or water drops that

sensor dusty or wet?

may have settled on the sensors.

 

 

Are there any wall hangings or fixtures located

Do not hang any decorations or

directly in front of the toilet?

fixtures directly in fron of the unit.

 

 

Was the lid manually closed or closed by remote.

Move away 1 foot and wait ten

The lid will not reopen for 10 seconds.

seconds, then try again. (See page 17.)

 

 

When lid is opened, but the seat is not sat on for

more than 6 seconds, then the lid will not close— for 5 minutes.

When both seat and lid are opened, but it is not

stood in front of for more than 6 seconds, then— the lid will not close for 5 minutes.

Is the sensor light located on the main unit display OFF?

If the light is OFF and the user stands facing the toilet, the lid will not automatically close.

Move away from the toilet and wait for approximately 90 seconds.

(See page 18.)

The lid closes by itself.

The sensors in the toilet seat sensor and motion

Change your position on the toilet seat

detection sensor may not work properly

or the position in which you are

depending upon the way in which the user sits

standing or raise the clothing you are

on the toilet seat, or stands in front of it, or the

wearing to allow the sensor to detect

color of the clothing or type of fabric worn.

bare skin.

 

 

Is the toilet seat sensor or motion detection

Make sure that the sensors are not

sensor covered up by your clothing? Are the

covered, as this will prevent the

sensors covered with dust or water?

infrared light from projecting.

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Toto MS990CG Auto OPEN/CLOSE, Problem, Possible Cause, Solution, The lid will not automatically open and close