TP-Link TD-W8980 Appendix B Troubleshooting, For Mac OS, z Go to “System Preferences - Network”

TD-W8980

N600 Wireless Dual Band Gigabit ADSL2+ Modem Router User Guide

Appendix B: Troubleshooting

T1. How do I restore my modem router’s configuration to its factory default settings?

With the modem router powered on, press and hold the RESET button on the rear panel for 8 to 10 seconds before releasing it.

)Note:

Once the modem router is reset, the current configuration settings will be lost and you will need to re-configure the router.

T2. What can I do if I don’t know or forget my password?

1)Restore the modem router’s configuration to its factory default settings. If you don’t know how to do that, please refer to T1.

2)Use the default user name and password: admin, admin.

3)Try to configure your modem router once again by following the instructions in 3.2 Quick Installation Guide.

T3. What can I do if I cannot access the web-based configuration page?

1) Configure your computer’s IP Address.

For Mac OS X

zClick the Apple icon on the upper left corner of the screen.

zGo to “System Preferences ->Network”.

zSelect Airport on the left menu bar, and then click Advanced for wireless configuration; or select Ethernet for wired configuration.

zIn the Con-figure IPv4 box under TCP/IP, select Using DHCP.

zClick Apply to save the settings.

For Windows 7

zClick “Start ->Control Panel ->Network and Internet ->View network status ->Change adapter settings”.

zRight-clickWireless Network Connection (or Local Area Connection), and then click Properties.

zSelect Internet Protocol Version 4 (TCP/IPv4), and then click Properties.

zSelect Obtain an IP address automatically and Obtain DNS server address automatically. Then click OK.

For Windows XP

zClick “Start ->Control Panel ->Network and Internet Connections ->Network Connections”.

zRight-clickWireless Network Connection (or Local Area Connection), and then click Properties.

zSelect Internet Protocol (TCP/IP), and then click Properties.

106