Something not working
If the appliance is not working correctly, please carry out the following checks, before contacting your local Service Force Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
Symptoms | Solutions |
1. No burner ignition | Check that: |
| • Gas supply is completely open |
| • The position of gas pipe is correct |
| • The burner is not wet |
| • The burner cap and ring burner have been replaced |
| correctly after cleaning |
2. The gas ring burns unevenly Check that: | |
• | The main jet is not blocked and the ring burner is clean of |
| food particles |
• | The burner cap and ring burner have been replaced |
| correctly after cleaning |
3. One of the oven or grill | Check that: | |
burners does not ignite | • The burner is in its correct place | |
| • | The burner is not wet |
| • | The control knob has been pressed for 10 seconds upon ignition |
4. Cooking results | are not Check that: | |
satisfactory | • The correct temperature has been selected | |
| • | The cooking time is adapted |
| • | The grill is placed correctly in the oven |
5. Cooking time is too long | Check that: |
| • The temperature is correct for the type of food to be cooked. |
6.The oven smokes | Check that: |
| • The oven does not need cleaning |
| • The food does not spill over |
| • There is no excessive fat / juice on the oven sides |
| • Check the fuses. |
If after these checks, the appliance still does not | 4. | The model and serial number of the | |
operate correctly, contact your local Service Force |
| appliance (found on the rating plate*) | |
Centre. When you contact the Service Force Centre | 5. | The purchase date | |
you will need to give the following details: | * The rating plate can be found on the lower | ||
1. | Your name, address and post code. | left hand corner of the front frame of the cavity. | |
2. | Your telephone number | Please note that a valid purchase receipt or | |
3. | Clear and concise details of the fault | guarantee documentation is required for in- | |
guarantee service calls.
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