Tripp Lite B070-016-19-IP warranty Troubleshooting, Resetting the KVM Switch or SIUs, Get Status

Models: B070-016-19-IP

1 90
Download 90 pages 26.84 Kb
Page 28
Image 28

33. Upgrading the NetCommander IP Firmware (Continued)

Resetting the KVM Switch or SIU(s)

In the event the KVM Switch or SIU(s) freezes during firmware upgrade or the KVM Console Mouse/Keyboard are not working properly, you can reset the unit using the Upgrade computer. This will not affect any of the settings on the KVM Switch or SIU. Follow the instructions below to reset your KVM Switch or SIU.

1.Using the Upgrade Computer, select the KVM Switch or SIU(s) you wish to reset in the firmware upgrade software window.

2.In the Options menu, select the Advanced/Reset option. This will reset the selected KVM Switch or SIU(s). You should now be able to use your KVM Switch or SIU(s).

Setting Default Values for the OSD

To return the OSD to the factory default settings:

1.Using the Upgrade Computer, select the KVM Switch that you want to reset the OSD for in the firmware upgrade software window.

2.In the Options Menu select the Advanced/Set Default option. A warning appears, click OK. The OSD returns to the factory default settings.

Get Status

If there is a break in communication between the Update software and the system, select Options/Get Status to get the current status of the computers in system.

34. Troubleshooting

Note: Disconnect device from AC mains before service operation!

When using Firmware Update software you may at times get a Communication Error message.

If a Communication Error message does appear during the update procedure, do the following:

1.Ensure that the RS232 Serial cable’s RS232 connector is connected to the Switch’s Communication port.

2.Ensure that the RS232 Serial cable’s DB9F connector is connected to the DB9M Serial port on the CPU’s rear panel.

3.Verify there is no Remote session in progress by pressing the Local button.

4.Restart the download process.

Electricity Failure

If the electricity fails during an update to the KVM firmware, do the following:

1.If the electricity fails while the switch firmware is updating, a Communication Error message will appear. Simply resume the firmware update by opening the folder that contains the firmware update file and continue from there.

2.If the electricity fails while the Server Interface Unit firmware is updating, a Not Responding or Upgrade Error message will appear. Restart the upgrade from the beginning.

Monitor Screen Failure

In the event that one of the connected computers does not display an image on the console monitor (your monitor may display an error message saying ‘Unable to Display Video Mode’), you may need to update the DDC Information from the console monitor. To do this, follow these steps:

1.Remove the SIU VGA Connectors from all connected computers. Leave the USB or PS/2 connectors attached

2.Open the OSD Main Menu and press the F10 key. The OSD will flash the message ‘Please Wait.’ When that message stops, the update has taken place

3.Reconnect the SIU VGA Connectors of all the attached computers. You should now be able to display video from all computers

28

Page 28
Image 28
Tripp Lite B070-016-19-IP warranty Troubleshooting, Resetting the KVM Switch or SIUs, Setting Default Values for the OSD

B070-016-19-IP specifications

The Tripp Lite B070-016-19-IP is a highly versatile 16-port KVM switch that serves as a reliable solution for managing multiple servers or computers from a single set of keyboard, video monitor, and mouse. This device is particularly useful in data centers, server rooms, and other environments where space and efficient management are crucial.

One of the standout features of the B070-016-19-IP is its ability to support remote access. With built-in IP capabilities, administrators can manage connected devices from anywhere in the world, enhancing operational efficiency. This is particularly important in today's increasingly mobile work environments, where remote troubleshooting and management can save time and resources.

The switch supports a variety of video resolutions up to 1920 x 1200, which ensures sharp and clear visual output, making it suitable for high-definition applications. Additionally, it is compatible with all major operating systems, further ensuring versatility in a multi-platform environment. The B070-016-19-IP features a compact design that can be easily integrated into existing systems without requiring significant reconfiguration.

The device employs advanced security measures for remote access, including enhanced encryption to protect sensitive data and server access. This includes features such as user authentication and various access levels, ensuring that only authorized personnel can manage the systems.

Built for durability and reliability, the Tripp Lite B070-016-19-IP is designed with robust construction that can withstand the rigors of daily operation in demanding environments. The device also includes a built-in firmware upgrade capability, keeping it up to date with the latest advancements and features.

In terms of connectivity, the switch offers multiple interfaces, allowing for seamless integration with various hardware configurations. It utilizes standard RJ-45 ports for connection, making installation straightforward and efficient.

Overall, the Tripp Lite B070-016-19-IP KVM switch stands out for its powerful blend of features, flexibility, and security, making it an ideal choice for IT professionals who require efficient management of multiple servers or computers. Whether used in a data center or an office, this KVM switch provides the tools necessary for effective system administration and optimal resource utilization.