Troubleshooting

Problem

Possible Solutions

No AC output power

Turn Unit ON: Turn the Power Supply Module ON using the

available at outlets.

“Power” Button. See “Connection / Start-Up” section for details.

 

 

 

Check Connections: Check to make sure the Power Supply Module

 

and Battery Module are properly connected. Also, make sure the RUI

 

is connected to the Power Supply Module. The Power Supply Module

 

will not supply AC power without these connections. The user may

 

need to turn on the Power Supply Module manually (using the RUI's

 

“Power” button) after reconnection. See “Connection / Start-Up”

 

section for details.

 

 

 

Recharge Battery Module: If the Battery Module is fully discharged,

 

the Power Supply Module will be unable to supply output power

 

through its AC outlets. Allow the Battery Module to fully charge. See

 

“Connection / Start-Up” section for details.

 

 

 

Replace Blown Fuse: Replace the Battery Module's external fuses.

 

Replace with 25-amp standard automotive blade-type fuses.

 

 

Battery Module not recharging,

Check Connections: Check to make sure the Power Supply Module

even with AC utility power

and Battery Module are properly connected. Also, make sure the

present.

Power Supply Module's power cord is plugged into a live AC wall

 

outlet. See “Connection / Start-Up” section for details.

 

 

 

Replace Blown Fuse: Replace the Battery Module's external fuses.

 

Replace with 25-amp standard automotive blade-type fuses.

 

 

 

Replace Battery Module: The Battery Module will reliably supply

 

backup power for several years with normal use. When the Battery

 

Module reaches the end of its service life it will supply progressively

 

diminishing capacity. Contact Tripp Lite for additional information.

 

 

Low battery alarm sounding.

Check Battery Charge Level LED Meter: Silence the alarm, if

 

desired, with the “Alarm Mute” button. Check LED meter to

 

determine the percentage of charge remaining. (See “Operation”

 

section for charts illustrating Battery Charge LED Meter Display

 

depending on different charge levels while discharging and charging.)

 

When the charge level falls below 30%, the Battery Module is nearly

 

depleted and Power Supply Module shutdown is imminent. The user

 

should save open files and safely shut down connected equipment

 

immediately. If the cart is unattended and PowerAlert Software is

 

loaded on a computer connected to the Power Supply Module,

 

PowerAlert will automatically save open files prior to automatic

 

shutdown.

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Image 12
Tripp Lite HCRK-INT owner manual Power button after reconnection. See Connection / Start-Up