TRUE REFRIGERATIONTM

MADE IN

WARRANTY INFORMATION (U.S.A. & CANADA ONLY!) U.S.A.

SINCE 1945

ONE YEAR PARTS & LABOR WARRANTY

TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in material or workmanship, under normal and proper use and maintenance service as specified by TRUE and upon proper installation and start- up in accordance with the instruction packet supplied with each TRUE unit. TRUE’s obligation under this warranty is limited to a period of one

(1) year from the date of original installation or 15 months after shipment date from TRUE, whichever occurs first.

Any part covered under this warranty that are determined by TRUE to have been defective within one (1) year of original installation or fifteen (15) months after shipment date from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges, of defective parts or assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined by TRUE.

WARRANTY CLAIMS

All claims for labor or parts must be made directly through TRUE. All claims should include: model number of the unit, the serial number of the cabinet, proof of purchase, date of installation, and all pertinent information supporting the existence of the alleged defect.

In case of warranty compressor, the compressor model tag must be returned to TRUE along with above listed information.

Any action or breach of these warranty provisions must be commenced within one (1) year after that cause of action has occurred.

WHAT IS NOT COVERED BY THIS WARRANTY

TRUE’s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.

NO CONSEQUENTIAL DAMAGES. TRUE IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS WHETHER OR NOT ON ACCOUNT OF REFRIGERATION FAILURE.

WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IMPROPER USAGE. TRUE ASSUMES NO LIABILITY FOR PARTS OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES RESULTING FROM IMPROPER USAGE OR INSTALLATION OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET FORTH IN THE WARRANTY PACKET PROVIDED WITH THE UNIT.

RESIDENTIAL APPLICATIONS: True assumes no liability for parts or labor coverage for component failure or other damages resulting from installation in non-commercial or residential applications.

ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD. TRUE is not responsible for the repair or replacement of any parts that TRUE determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse, accident, damage during transit or installation, fire, flood, or act of God.

IMPROPER ELECTRICAL CONNECTIONS. TRUE IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED COMPONENTS RESULTING FROM ELECTRICAL POWER FAILURE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR VOLTAGE DROPS TO THE UNIT.

NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE: THERE ARE NO OTHER WARRANTIES, EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE ONE (1) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL FOUR (4) YEAR COMPRESSOR WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.

OUTSIDE U.S.: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or used outside the United States.

REMOTE CONDENSERS: True warrants the original purchaser of the remote cabinet one year parts and labor coverage for all cabinet parts thereof to be free from defects in material or workmanship, under normal and proper use and maintenance service, as specified by True. This warranty is limited to the cabinet only. True assumes no liability for remote condensing units.

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True Manufacturing Company TH-23G installation manual Warranty Information U.S.A. & Canada ONLY! U.S.A
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TH-23, TH-23G, TH specifications

True Manufacturing Company is renowned for its commitment to quality and innovation in the refrigeration industry. One of its standout product offerings is the True TH, TH-23G, and TH-23 series, designed to meet the diverse needs of food service operations, retail environments, and convenience stores. These units exemplify the brand's reliability and efficiency, making them a preferred choice for professionals who require dependable refrigeration solutions.

The True TH series showcases robust construction, featuring high-quality stainless steel exteriors that are not only aesthetically pleasing but also durable and easy to clean. The stainless steel interior further ensures that the unit can withstand the rigors of daily use while maintaining a hygienic environment. These units are also equipped with energy-efficient LED lighting, providing excellent visibility of stored products and enhancing the overall presentation.

One of the most notable features of the True TH-23 and TH-23G is their advanced refrigeration technology. Utilizing a performance-driven refrigeration system, these models maintain consistent temperatures, ensuring that food items are stored at optimal conditions. This refrigeration system operates efficiently to minimize energy consumption while maximizing cooling performance. Additionally, the units feature a balanced refrigeration system that is designed to provide faster recovery times even during high traffic periods.

Another key characteristic of the True TH series is its user-friendly design. The units come with adjustable shelving, allowing operators to customize storage configurations to meet varying product sizes and quantities. The self-closing doors, combined with a magnetic door gasket, create an airtight seal that enhances energy efficiency by minimizing temperature fluctuations.

Moreover, the True TH-23G variant stands out with its glass door configuration, which provides visibility for customers while keeping items chilled. This design is particularly beneficial for establishments striving to promote impulse purchases through attractive product displays.

In conclusion, the True Manufacturing Company’s TH, TH-23G, and TH-23 series are epitomes of reliability, innovation, and efficiency. With their emphasis on quality construction, advanced refrigeration technologies, and user-friendly features, these units cater to the needs of various food service applications. Whether for storing perishable items or showcasing products for retail, these refrigerators are engineered to support operational efficacy while delivering exceptional performance.
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