Audio Advantage Amigo
Troubleshooting Tips
No sound on speakers or headphones
Check that the speakers are powered on. Be sure you’re not using passive speakers that require an amplifier. The Amigo can only drive powered speakers, not passive speakers.
If the speakers have a volume control or mute button, check that they are properly set.
Make sure the speakers are operating properly. To verify this, connect them to another audio source, such as an MP3 player or CD player.
If none of these solve the problem, check the following:
The Master Volume in the Speaker Tab controls the output level.
In Windows 2000/XP, the Wave volume in the Mixer Tab controls the level of the digital audio played by the PC, such as music played with Media Player or the sound of a DVD.
The position of the speaker icons in the Speaker Positions section in the Effects Tab to the right of the Master Volume (if it’s Enabled).
The Mute buttons under the Master Volume and Wave Volume will turn off the volumes when enabled. If the status light on Amigo is
RED, it indicates that the Master Volume mute is active. Turn this off either by pressing the volume/mute control on Amigo, or by clicking the mute button under the Master Volume slider in the Control Panel Speakers Tab.
In Windows 2000/XP…
Click Start Æ Control Panel Æ Sounds and Audio Devices Æ Audio and check that the Sound Playback and Sound Recording devices are set to Audio Advantage Amigo Device, as shown in the illustration. If not, select Amigo from the drop down menus and click Apply. If Amigo does not appear in the list, the drivers were not installed properly from the CD, so try uninstalling and reinstalling from the CD.
In Windows Vista…
•If you are using standard PC speaker or headphones, click Start > Control Panel > Sound and check that “Speakers - Audio Advantage Amigo Device” is set as the Default Playback Device, as shown in the illustration. If you are using a TOSLINK cable to connect Amigo to an external digital decoder (such as your home theater 5.1 receiver), then select “Digital Output – Audio Advantage Amigo Device” as the Default Playback Device.
Sound playing from the wrong speakers
If you hear sound from the wrong speakers, for example, if you click the Left speaker icon and hear “Left Front” emanating from a different speaker, check the following:
Check the Speaker Position in the Effects Tab. When enabled, this lets you change the position of each speaker by moving the speaker icons. This could cause the sound to emanate from different speakers if the speaker icons are moved from their default positions.
Page 13