Revision A

TROUBLE-SHOOTING

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PROBLEM

 

PROBABLE CAUSE

SUGGESTION

 

 

 

 

 

 

Discomfort due to a

Pressure

of

 

the

Adapting to the nasal pressure takes a while. Try

feeling

of

the

GoodKnight 420G.

 

 

to use the pressure increase ramp when you go

pressure being

too

 

 

 

 

 

to sleep (see the chapter « Using the ramp »

high.

 

 

 

 

 

 

 

page 12). Relax and breathe slowly through your

 

 

 

 

 

 

 

 

 

nose with your mouth closed.

 

 

 

 

 

 

 

 

 

If the pressure is not suitable for you, contact

 

 

 

 

 

 

 

 

 

your home care provider.

The

device is

not

The ramp is activated.

 

Check whether the ramp indicator is displayed.

delivering

 

the

 

 

 

 

 

Press the Ramp button to cancel the function.

correct

pressure

 

 

 

 

 

(See reference 3 in Figure 2, page 5).

(display).

 

 

 

 

 

 

 

 

 

The

device

is

The air inlet filters may be

Clean or replace the filters as the case may be

delivering air that is

dirty. The air inlet is

(refer to the chapter on « Maintenance and

too hot.

 

 

clogged.

 

 

 

cleaning instructions » on page 17). Move any

 

 

 

 

 

 

 

 

 

linen, bedding or clothing away from the

 

 

 

 

 

 

 

 

 

GK420G. Do not block the air intake of your

 

 

 

 

 

 

 

 

 

GK420G.

 

 

 

 

The

room

temperature

is

Lower the thermostat for the room. Make sure

 

 

 

 

too high.

 

 

 

that the GK420G is away from any heat source.

 

 

 

 

 

 

 

 

 

Remove the hose from under the blankets.

Dry or irritated nose

The air is too dry.

 

 

Humidify the air in the room using a humidifier.

or throat.

 

 

 

 

 

 

 

Contact your Home Care Provider to obtain a

 

 

 

 

 

 

 

 

 

humidifier for your CPAP.

Cold nose.

 

 

The

room

temperature

is

Increase the temperature of the room or place

 

 

 

 

too low.

 

 

 

the hose under the blankets to reduce heat loss.

Pains in your nose,

Sinus

infection or

nasal

Contact your physician or home care provider

sinuses or ears.

 

congestion.

 

 

 

immediately.

Runny nose.

 

Reaction to the airflow and

Stop the treatment. Contact your physician.

 

 

 

 

pressure.

 

 

 

 

 

Dryness or irritation

Air leak around the mask.

Reposition the mask. Ask your physician or

of the eyes.

 

 

 

 

 

 

home care provider to try different sizes of

 

 

 

 

 

 

 

 

 

mask.

Redness of the skin

The headgear is too tight or

Adjust the headgear. Contact your physician or

in contact

with

the

too small.

 

 

 

home care provider to try on masks of different

mask.

 

 

 

 

 

 

 

sizes.

 

 

 

 

Allergic reaction

to

the

Stop using the mask. Contact your prescribing

 

 

 

 

components of the mask or

physician or home care provider.

 

 

 

 

headgear.

 

 

 

 

 

GoodKnight 420G - Patient Manual

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