Troubleshooting, Common Issues | Uniden DSS8955+2, DSS8955+1

Troubleshooting

Common Issues

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please visit www.uniden.com.au for Australian models and www.uniden.co.nz for New Zealand models for customer support.

	When you have this	Try...
	problem...	Try...
	problem...

	The charge LED won’t	• Checking the AC adapter connection (see page 7).
	illuminate when the handset	• Re-seating the handset in the cradle.
	is placed in the cradle.	• Cleaning the charging contacts on the handsets (see page 51).

		• Moving the handset closer to the base.
	The audio sounds weak.	• Moving the handset and/or base away from metal objects or appliances and try
		again.

		• Checking the telephone cord connection. If CHECK TEL LINE appears on the
		base or handset display, the telephone cord may not be connected correctly (see
	No handsets can make or	page 9).
	receive calls.	• Disconnecting the base AC adapter. Wait a few minutes, then reconnect it (see
		page 7).

Troubleshooting

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Uniden DSS8955+2, DSS8955+1, DSS8955+3 manual Troubleshooting, Common Issues, When you have this Try Problem

Contents

DSS8955 DSS8955+1 DSS8955+2 DSS8955+3 Table of Contents DSS8955 OM.indb 28/7/08 52039 PM Maintenance Specifications Battery Information Welcome Choosing the Best Location Installing the Phone Installing the Battery To the charging cradle for multi-handset packs only Connecting the AC adapterTo the base Charging the Handset TEL Line jack Connecting to the Phone Line Testing the Connection NOW YOU are Ready to USE Your Phone Installing the Belt Clip Expanding Your Phone Adding accessory handsetsRegistering accessory handsets Wall Mounting the Base Wall plate Removing the wall-mount bracket Getting to Know Your New Phone FeaturesAnswering system features Manual Conventions Terminology Used in this Manual Flash key talk/flash Key end call Key down Parts of the HandsetKey # key Redial/pause key Mute key Parts of the Base Reading the Display Using the InterfaceHandset Standby Base Using the Menus Using the Four-way Function Key Entering Text from Your Phone Activating Personal Ring Handset only Basic SetupActivating the Key Touch Tone Press menu/select Insert Name Tag Creating Phonebook Entries Setting Up the Phonebook Editing an Existing Phonebook Entry Finding a Phonebook Entry Deleting all Phonebook Entries Storing Caller ID or Redial Numbers in the PhonebookDeleting a Single Phonebook Entry Copying Phonebook Entries to Another Station Selecting a Ring Tone Customizing Your HandsetsChanging the Handset Banner Activating Handset Keypad Lock Activating AutoTalkActivating Any Key Answer Using Your Phone Chain dialing from the phonebook Switching to the Handset Speakerphone During a CallMaking a Call from the Phonebook Making a Call from a Caller ID Record Using Caller ID, Call Waiting, and Redial ListsUsing the Caller ID List Deleting Caller ID Numbers Using Call WaitingFor Australian Model For New Zealand Model Deleting a Redial Record Redialing a Number Adjusting the Ringer Volume Adjusting the Ringer, Earpiece and Speaker VolumeAdjusting the Earpiece Volume Muting the Ringer One call only Adjusting the Audio Tone Handset only Adjusting the Speaker Volume Finding a Lost Handset Using Hold, Conference and TransferPlacing a Call on Hold Conferencing Answering a transferred call Transferring a Call Privacy Mode Using Special FeaturesUsing the Intercom Making an intercom Answering an intercom Muting the Microphone Installing the Optional Headset Selecting a Greeting Setting Up the Answering SystemRecording a Personal Greeting Deleting Your Personal Greeting Setting the Number of Rings Setting the Record Time or Announce only Setting the Day & Time Activating the Base Call Screen Activating the Message Alert Turning Your Answering System On and Off Using the Answering SystemFrom the base From the handset Answer on/off Reviewing Messages Turning Off the Message Alert Tone Screening CallsOperating the Answering System While You Are Away from Home Dialing in to your answering system If you want to Press # then Specifications MaintenanceBattery Information Battery life Low battery alert Power FailuresCleaning the charging contacts Battery replacement and handling When you have this Try Problem TroubleshootingCommon Issues Checking the battery pack connection see Problem Try When you have this Resetting the Handset Resetting the Handset Without the Base Traveling Out of Range Changing the Line Mode for Multiple ExtensionsChanging the Handset to Base Code Important Safety Instructions PrecautionsRechargeable Nickel-Metal-Hydride Battery Warning Memo Memo Memo Index Using the phonebook Message alert Mute Microphone Ringer Remote Operation Card Remote access away from home Task Key ONE Year Limited Warranty Uniden Australia Pty Limited/Uniden New Zealand Limited