Troubleshooting | Uniden EXAI2980 instruction

EXAI2980A ReSIZE-ENG 7/31 7/31/01 16:50 Page 34

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

	Symptom	Suggestion

	The status LED won’t light	• Make sure the AC adapter is plugged into the base and wall outlet.
	when the handset is placed in	• Make sure the handset is properly seated in the base.
	the base.	• Make sure the charging contacts on the handset and base are clean.


	The audio sounds weak and/or	• Make sure that the base antenna is in a vertical position.
	scratchy.	• Move the handset and/or base to a different location away from metal objects or appliances
		and try again.
		• Press chan to help eliminate background noise.
		• Make sure that the handset is not too far from the base.

	Can’t make or receive calls.	• Check both ends of the base telephone line cord.
		• Make sure the AC adapter is plugged into the base and wall outlet.
		• Disconnect the AC adapter for a few minutes, then reconnect it.
		• Reset the digital security code (See page 32).
		• Make sure that the handset is not too far from the base.

	The Caller ID does not display.	• The handset was picked up before the second ring.
		• The call was placed through a switch board.
		• Call your local telephone company to verify your Caller ID service is current.

	The handset doesn’t ring or	• The battery pack may be weak. Charge the battery on the base unit for 15-20 hours.
	receive a page.	• The handset may be too far away from the base unit.
		• Place the base unit away from appliances or metal objects.
		• Reset the digital security code (See page 32).

[ 34 ] A D D I T I O N A L I N F O R M AT I O N

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Uniden EXAI2980 owner manual Troubleshooting

Contents

R D L E S Welcome Features Contents Controls and Functions N T R O L S a N D F U N C T I O N S Checking the Package Contents Read this First Setting up the Phone Do the following steps Battery use time per charge Low battery alert Cleaning the battery charging contacts Wall outlet Choose the dial mode Setting the handset retainer clip for wall mounting Mounting the Base Unit on a WallStandard wall plate mounting Direct wall mounting Setting Caller ID Options/Language Entering Your Area CodeTo change your Caller ID options/Language Making and Receiving Calls Press talk Listen for the dial tone Press redial/p Adjusting the Handset Ringer and Earpiece Volume Tone Dialing Switch-overTerminology Redial Traveling Out-of-Range Selecting a Different ChannelFlash and Call Waiting Storing Phone Numbers and Names Steps for Entering Names and Special Characters If you make a mistake while entering a name Making Calls with Memory Dialing Standby Chain Dialing Editing a Stored Name and/or Phone Number Erasing a Stored Name and Phone Number 7Press select or delete When the Telephone Rings Caller ID Viewing the Caller ID Message List Deleting Information from the Caller ID ListDeleting a Caller ID message Deleting all Caller ID names/numbers Using the Caller ID List Calling a party from the Caller ID listDial edit Storing Caller ID messages in Memory dialing Integrated Answering Device Turning the Answering System On/Off Setting up Your Answering System Using the Menu ModeSetting Your Outgoing Message Greeting Setting the Time Setting a Personal Security Code PIN Setting the base ringer volumeAdjusting the speaker volume level Setting the ring time Announce only feature Selecting the message record time Using Your Answering System Playing your messagesRepeating a Message Skipping a message Deleting a messageVoice memo Remote access away from home Recording a conversation Turn on the answering system remotely Installing the Beltclip Headset Installation Changing the Digital Security Code Maintenance General Information Troubleshooting Additional Information Index At Uniden, we´ll take care of you