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Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom | Suggestion |
|
|
The status LED won't | • Make sure the AC adapter is plugged into the base and wall outlet. |
illuminate when the | • Make sure the handset is properly seated in base. |
handset is placed in the | • Make sure the charging contacts on the handset and base are clean. |
base. |
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|
|
The audio sounds weak | • Make sure that the base antenna is in a vertical position. |
and/or scratchy. | • Move the handset and/or base to a different location away from metal |
| objects or appliances and try again. |
| • Press delete/ch to help eliminate background noise. |
| • Make sure that you are not too far from the base. |
|
|
Can't make or receive calls. | • Check both ends of the base telephone line cord. |
| • Make sure the AC adapter is plugged into the base and wall outlet. |
| • Disconnect the AC adapter for a few minutes, then reconnect it. |
| • Change the digital security code (See page 38). |
| • Make sure that you are not too far from the base. |
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[ 40 ] A D D I T I O N A L I N F O R M A T I O N