Troubleshooting, Symptom Suggestion | Uniden EXI 386 Series specification

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom	Suggestion

The status LED won't	• Make sure the AC adapter is plugged into the base and wall outlet.
illuminate when the	• Make sure the handset is properly seated in base.
handset is placed in the	• Make sure the charging contacts on the handset and base are clean.
base.

The audio sounds weak	• Make sure that the base antenna is in a vertical position.
and/or scratchy.	• Move the handset and/or base to a different location away from metal
	objects or appliances and try again.
	• Press delete/ch to help eliminate background noise.
	• Make sure that you are not too far from the base.

Can't make or receive calls.	• Check both ends of the base telephone line cord.
	• Make sure the AC adapter is plugged into the base and wall outlet.
	• Disconnect the AC adapter for a few minutes, then reconnect it.
	• Change the digital security code (See page 38).
	• Make sure that you are not too far from the base.

[ 40 ] A D D I T I O N A L I N F O R M A T I O N

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Uniden EXI 386 Series manual Troubleshooting, Symptom Suggestion

Contents

Page Page Contents Features Welcome Quick Reference Guide Controls and Functions Status LED Read this First 9 to Checking the Package Contents Setting up the Phone Choose the best locationDo the following steps See Low Battery Alert Cleaning the battery charging contacts Connect the base unit For assistance Modular Mounting the Base Unit on a Wall Standard wall plate mounting Terminology Direct wall mounting Setting Menu Options Caller ID options Choosing the dialing mode Setting the Language Making and Receiving Calls Handset On Base Handset Off Base Earpiece volume Adjusting the Handset Ringer and Earpiece VolumeHandset ringer tone and volume Ringer Mute Tone Dialing Switch over RedialTraveling Out-of-Range Hints Selecting a Different ChannelFlash and Call Waiting Storing Phone Numbers and Names Memory Dialing E M O R Y D I a L I N G Steps for Entering Names and Special Characters If you make a mistake while entering a nameNumber of times key is pressed E M O R Y D I a L I N G Memory dialing from Standby Mode Making Calls with Memory DialingDisplay a Programmed Number Memory dialing from Talk Mode Chain Dialing Editing a Stored Name and/or Phone Number Press and hold mem until ¨Memory Store¨ is displayed Uniden Corp John DOE Erasing a Stored Name and Phone Number RocketDial Storing and Editing the RocketDialMaking Calls with the RocketDial Deleting the RocketDial Rocketdial When the Telephone Rings You must subscribe to Caller ID service to use this featureCaller ID Viewing the Caller ID Message List Deleting Information from the Caller ID List When the pointer is at ¨Yes¨When the pointer is at ¨No¨ Deleting a Caller ID message Tone sounds and all stored Caller ID messages are deleted Using the Caller ID List Calling a party from the Caller ID listDial edit Storing Caller ID messages in Memory dialing Changing the Digital Security Code Installing the BeltclipHeadset Installation To attach the beltclip Maintenance Battery replacement and handlingPower Failure Troubleshooting Symptom Suggestion Symptom Suggestion Liquid Damage Case Action Battery Information General InformationAC Adapter Information Precautions Installation Considerations Terminal Equipment Radio Equipment Index K, L Memo At Uniden, we´ll take care of you