Uniden EXLI 8962 owner manual Troubleshooting, To help eliminate background

Models: EXLI 8962

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Additional information

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

 

Suggestion

 

 

The status light won't come on

• Make sure the AC adapter is plugged into the

when the handset is placed in

base unit and wall outlet.

the base unit.

• Make sure the handset is properly seated in

 

the base unit.

 

 

• Make sure the charging contacts on the hand-

 

set and base unit are clean.

 

 

The audio sounds weak and/or

• Make sure that the base unit antenna is in a

scratchy.

vertical position.

 

 

• Move the handset and or base unit to a

 

different location away from metal objects or

 

appliances and try again.

 

• Press select/ch

to help eliminate background

 

noise.

 

 

• Make sure that you are not too far from the

 

base.

 

Can't make or receive calls

• Check both ends of the base unit telephone

 

line cord.

 

 

• Make sure the AC adapter is plugged into the

 

base unit and wall outlet.

 

• Disconnect the AC adapter for a few minutes,

 

then reconnect it.

 

• Reset the digital security code (See page 39).

 

• Make sure talk

is pressed.

 

 

The handset doesn't ring or

• The battery pack may be weak. Charge the

receive a page.

battery on the base unit for 15 hours.

 

• The handset may be too far away from the

 

base unit.

 

 

• Place the base unit away from appliances or

 

metal objects.

 

 

• Reset the digital security code (See page 39).

 

 

The Caller ID disappears.

• The handset was picked up before the second

 

ring.

 

 

• The call was placed through a switch board.

 

 

The Caller ID does not display.

• Call your local telephone company to verify

 

your Caller ID service is current.

 

 

LDM dose not work.

• Review LDM instructions on pages 26 to 29.

 

 

 

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Page 44
Image 44
Uniden EXLI 8962 owner manual Troubleshooting, To help eliminate background