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Additional information
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom |
| Suggestion |
|
| |
The status light won't come on | • Make sure the AC adapter is plugged into the | |
when the handset is placed in | base unit and wall outlet. | |
the base unit. | • Make sure the handset is properly seated in | |
| the base unit. |
|
| • Make sure the charging contacts on the hand- | |
| set and base unit are clean. | |
|
| |
The audio sounds weak and/or | • Make sure that the base unit antenna is in a | |
scratchy. | vertical position. |
|
| • Move the handset and or base unit to a | |
| different location away from metal objects or | |
| appliances and try again. | |
| • Press select/ch | to help eliminate background |
| noise. |
|
| • Make sure that you are not too far from the | |
| base. |
|
Can't make or receive calls | • Check both ends of the base unit telephone | |
| line cord. |
|
| • Make sure the AC adapter is plugged into the | |
| base unit and wall outlet. | |
| • Disconnect the AC adapter for a few minutes, | |
| then reconnect it. | |
| • Reset the digital security code (See page 39). | |
| • Make sure talk | is pressed. |
|
| |
The handset doesn't ring or | • The battery pack may be weak. Charge the | |
receive a page. | battery on the base unit for 15 hours. | |
| • The handset may be too far away from the | |
| base unit. |
|
| • Place the base unit away from appliances or | |
| metal objects. |
|
| • Reset the digital security code (See page 39). | |
|
| |
The Caller ID disappears. | • The handset was picked up before the second | |
| ring. |
|
| • The call was placed through a switch board. | |
|
| |
The Caller ID does not display. | • Call your local telephone company to verify | |
| your Caller ID service is current. | |
|
| |
LDM dose not work. | • Review LDM instructions on pages 26 to 29. | |
|
|
|
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