Common Issues
If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our Customer Hotline (see At Uniden, we’ll take care of you! inside the back cover).
Symptom | Suggestion | |
The charge LED won’t | • Make sure the AC adapter is plugged into the base or the charger (if you have | |
more than one handset) and wall outlet. | ||
illuminate when the handset is | • Make sure the AC outlet is not connected to a wall switch. | |
placed in the cradle. | • Make sure the handset is properly seated in the cradle. | |
| • Make sure the charging contacts on the handset are clean. | |
The audio sounds weak. | • Move the handset and/or base away from metal objects or appliances. | |
• Make sure that you are not too far from the base. | ||
| ||
| • Make sure that you are not too far from the base. | |
| • Make sure the line is not in use. If an outside call is already using a line, | |
| you cannot use that line to make another outside call. | |
Can’t make or receive calls. | • Make sure your handset is registered to the main base unit. | |
• Check both ends of the base telephone cord. | ||
| ||
| • Make sure the AC adapter is plugged into the base and wall outlet. | |
| • Disconnect the AC adapter and reconnect. | |
| • Change the Digital Security Code (see page 50). | |
| • Keep the handset away from microwave ovens, computers, remote control toys, | |
Severe noise interference. | wireless microphones, alarm systems, intercoms, room monitors, fluorescent | |
lights, and electrical appliances. | ||
| ||
| • Move to another location or turn off the source of interference. | |
| • The call was placed through a switchboard. | |
The Caller ID does not display. | • Call your telephone provider to verify your Caller ID service is current. | |
| There may be a problem with your Caller ID service. |
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