Troubleshooting
If your TRU3455 cordless telephone is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact your place of purchase or call customer service at (800)
Caution: Do not attempt to service this unit yourself. Servicing must be performed by qualified personnel.
Problem | Suggestion |
The status LED won´t come | • Make sure the AC adapter is plugged into the base and wall outlet. |
on when handset is placed | • Make sure the handset is properly seated in the base. |
in base | • Make sure the rechargeable battery pack is properly connected in the handset. |
| • Make sure that the charging contacts on the handset and on the base are clean. |
The audio sounds weak | • Make sure that the base antenna is in the vertical position. |
and/or scratchy | • Interference may be caused by other electronic equipment such as TVs, computers, |
| microwave ovens, etc. |
| • You may have gone too far from the base. |
| • Press channel to help eliminate background noise. |
Can´t make or receive calls | • Check both ends of the telephone line cord. |
| • Make sure the AC adapter is plugged into the base and a wall outlet. |
| • Disconnect the AC adapter for a few minutes, then reconnect it. |
| • Reset the digital security code (See page 31). |
| • Make sure talk or speaker is pressed. |
Handset doesn´t ring | • The |
or receive a page | • Charge the battery for |
| • The handset may be too far away from the base. |
| • Place the base away from appliances or metal objects. |
| • Reset the digital security code (See page 31). |
Severe noise interference | • Keep the handset away from microwave ovens, computers, remote control toys, |
| wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights, |
| and electrical appliances. |
| • Move to another location or turn off the source of interference. |
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[ 34 ] A D D I T I O N A L I N F O R M AT I O N
