Troubleshooting Guide, While Using | Uniden UIP312 specs

12. Troubleshooting Guide

While Using

Check the following:

1.Cannot make a call (there is no dial tone).

ÆCheck the phone installation. Also check the connection between the Gatekeeper and the Phone.

2.Cannot make a call (there is a dial tone but no ringing).

ÆCheck the connection to the Gatekeeper or contact the administrator.

3.Cannot make a call (no response).

ÆContact the administrator.

4.Can hear through the handset but cannot hear through the speaker phone.

ÆCheck if the headset adapter is plugged in.

5.Phone not ringing when there is an incoming call.

ÆCheck if DND(Do Not Disturb) is enabled. You will see a smile icon on the LCD screen.

6.Set time server and offset, but time not displayed correctly.

ÆCheck the network mode.

If set to DHCP mode, the time server IP address and its offset won’t be reflected.

Note: If you keep having problems, contact your administrator.

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Uniden UIP312 manual Troubleshooting Guide, While Using

Contents

V1.2.8, Bootrom User Guide V Revision History Table of Contents Using the Setup menus Iii Safety Information Introduction About This Guide Package Contents Phone Description How the Keys Work UP , Down Volume Keys have multiple functions Dial Pad DC-IN-18V Quick InstallationInstalling the Phone How to Use the Headset and Headset Adapter Plantronics TriStar H81, GN Netcom Headset Placement of the Phone Using Power over LAN POL How to Use the Multi-Line Features DescriptionNetwork state icon Registration state Missed Call state Using LINE1 or LINE2 keyDND state Dialing state Receiving a call When there is one incoming callOff hook state Waiting Call When there are two incoming calls at the same timeFlash button let you switch between the two calls TIP Waiting Call Disconnecting a call Disconnecting when a single line is in useDisconnecting when a Multiple lines are in use Disconnecting a call using the handset Disconnecting a call using the speakerphone button TIP Reminder Ring How to Use the Handset and Speakerphone Adjusting the Handset and Speakerphone VolumeAdjusting the Ringer Volume Phone Operation Handset Volume control Speakerphone Volume controlHeadset Volume control Ringer Volume control Holding a call Muting a callRedialing the last number dialed Caller ID Call information Headset audio path While you were using the handsetWhile you were using the speaker phone H235Password Inputting Characters Dial Pad Alphanumeric Characters 3 4 5 6 7 8 9 0 * # Numbers Only Using the Menu Options Menu Structure How to go to Call history Menu Call History Outgoing Calls Incoming Calls TIP Example Speed Dial One Touch DialingTIP Smart way to use Speed dial How to Set Up Your Speed Dial See 8.10 Inputting Characters How to Use Speed Dial Dialing & Modifying Using Menu Dialing Using Function key Phone Setting How to Use Phone SettingHow to setup VMS Number VMS Voice Messaging System Number See 8.10 Inputting Characters Ring Type Display Name Phone Function Disable Redial Do Not Disturb System New Password Password can be from one to four digits. ※ Input Number Only Change Password Select Change Password Clear Password Auto Mode Time Auto and Manual Select Time Server Atlantic EasternCentral Mountain Manual Mode Country & SP Service Provider Country Service Provider Reboot Information Version Network IP Phone Select Address Select Jitter Buffer Using the Setup menus Page Alias Number Phone Number Page 10.1.3 H235 Password Select H235 Password Voice Select Codec Jitter Buffer Select G.711 Buffer Select G.723.1 Buffer Select G.729A Buffer Priority Signal DiffServSelect Signal DiffServ Voice DiffServ Select Voice DiffServ Upgrade Pending Auto Upgrade Display InformationDhcp Expired IP Address Duplication Troubleshooting Guide While Using Frequently Asked Questions FCC Statement Federal Communications Commission FCC Statement Glossary IP Telephony JitterMAC address VoIP