T h e C u s t o m i z e r
Frequently Asked Questions
What is a “macro” button?
It is a Customizer button you set to make a lot of things happen when you press it. For example, to watch a DVD in most home theaters requires several remote controls and many button presses (power up the TV, power up the surround sound, power up the DVD player, set the TV to the correct video input, set the surround sound to the correct audio input and finally; press play on the DVD player remote control).
Instead of pressing all of those buttons one at a time, the Customizer enables you to setup one button that does it all automatically with one press. For more information on how and why you should setup macro buttons, watch the Quick Setup DVD tutorial or read pages
If the batteries run out, will I lose my settings?
No. The Customizer stores all of your settings in
Who can I call for more answers?
The Universal Remote Control technical support and customer service staff are ready to answer any questions you might have.
Call us at
Monday - Friday, 9AM to 6PM (EST)
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