T h e C u s t o m i z e r

Frequently Asked Questions

What is a “macro” button?

It is a Customizer button you set to make a lot of things happen when you press it. For example, to watch a DVD in most home theaters requires several remote controls and many button presses (power up the TV, power up the surround sound, power up the DVD player, set the TV to the correct video input, set the surround sound to the correct audio input and finally; press play on the DVD player remote control).

Instead of pressing all of those buttons one at a time, the Customizer enables you to setup one button that does it all automatically with one press. For more information on how and why you should setup macro buttons, watch the Quick Setup DVD tutorial or read pages 20-21.

If the batteries run out, will I lose my settings?

No. The Customizer stores all of your settings in non-volatile FLASH memory. You could remove the batteries for months, replace them at your convenience and the Customizer would still remember your settings.

Who can I call for more answers?

The Universal Remote Control technical support and customer service staff are ready to answer any questions you might have.

Call us at 1-914-835-4484

Monday - Friday, 9AM to 6PM (EST)

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Universal Remote Control URC-300 Frequently Asked Questions, What is a macro button?, Who can I call for more answers?