8. Troubleshooting /FAQ :
About the Hard Disk：
1.I can only find the USB icon in the system tray, but can’t find the hard disk in
“MY COMPUTER” after hardware installation ?
A:Please make sure the HDD has been initialized and partitioned before hardware installation. Please refer to section 7. Creating A New Partition.
2.Does the NexStar 3 have any compatibility issue with any 3.5 inches SATA HDD ?
A:NexStar 3 might have compatibility issues with few older 3.5” SATA HDDs, but no problem with new versions of 3.5” SATA HDDs.
3. What is the max. Capacity of FAT32 format ?
A:Formatted through the Disk Management tool provided by Windows systems, the maximum formatted capacity of FAT32 is 32GB.
4.What is the max. capacity that NexStar 3 can support ?
A:Currently, the NexStar 3 supports Serial ATA hard drive up to 1TB. Updated information will be provided in the future as hard drive capacity increases.
5.Does NexStar 3 supports multiple partitions with different formats (FAT32 or NTFS) ?
A:Yes. NexStar 3 can support multiple partitions with different formats. You can format it under FAT32 and NTFS depending on your demand. Only under Windows ME and Windows 98SE, we recommend that it’s better to use FAT32 FORMAT to all partitions because NTFS FORMAT is not supported by these two OS systems.
Troubleshooting /FAQ
15
