TROUBLESHOOTING GUIDE
SYMPTOM CAUSE(ANDREMEDY)
Screen freezes. | • | Turn off the unit and unplug the AC power adapter , then reinsert the AC |
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| power adapter and turn on the unit again. |
No power. | • | Ensure that the AC power adapter is connected correctly. |
Cannot read the | • Ensure the memory card is not damaged. | |
memory card. | • | Ensure the media files are under the root directory of the memory card. |
| • | Ensure the memory card is inserted to the unit correctly. |
| • | Pull out the memory card and insert it again. |
Cannot read the USB | • | Ensure the USB flash drive is not damaged. |
flash drive. | • | Ensure the media files are under the root directory of the USB drive drive. |
| • | Ensure the USB flash drive is connected to the unit correctly. |
| • Pull out the USB flash drive and insert it again. | |
Cannot play photos. | • | Ensure there are photos stored in the memory card / USB flash drive |
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| or internal memory. |
| • The size of the photo is too large. | |
Photo display is not | • | Press the WIDE / NORMAL button to adjust the screen aspect ratio. |
correct. |
| Many digital cameras take photos in 4:3 aspect ratio but some in 16:9 |
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| aspect ratio. Select a proper screen aspect ratio to view your photo. |
MAINTENANCE
Cleaning the Unit
•Be sure to turn off the unit, disconnect the power adapter and remove all external connections before cleaning the unit.
•Wipe the unit with a dry soft cloth. If the surfaces are extremely dirty, wipe clean with a cloth that has been dipped in a weak
•Never use alcohol, benzene, thinner, cleaning fluid or other chemicals. Do NOT use compressed air to remove dust.
Cleaning the LCD Screen
•Be sure to turn off the unit, disconnect the power adapter and remove all external connections before cleaning the LCD screen.
•Take good care of the LCD screen.The LCD screen is made of glass and is sensitive to abnormal force or hardware with sharp edges.
•If fingerprints or dust accumulate on the LCD screen, use a soft,
•If the LCD screen is extremely dirty, and you want to use the LCD Cleaning Kit sold at various retail outlets, do NOT apply the cleaning liquid directly to the LCD screen. Moisten the cleaning cloth with the cleaning solution and wring out thoroughly, then clean the LCD screen, and wipe with a dry cloth again.
Printed in China |
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