Verilux CWST2RB manual Troubleshooting, The Issue, The Problem, The Solution, head is defective

Troubleshooting

If problems occur with the device, which are not outlined in this Instruction Manual, contact Verilux® Customer Service at 1-800-786-6850. Any damage caused by an attempt to disassemble the ClearWave® Soothing Skin System will void the warranty.

	The Issue	The Problem	The Solution
	The audio signals: 5 fast beeps	Treatment head may	Properly and fully attach
			head. See page 13
	The Information Display signals:
		not be attached, or the	for instructions.
		head is defective.	Call 1-800-454-4408
			if you need further help
	The audio signals: 3 beeps
	Interchangeable Head Indicator Light displays:
		Head has no remaining	Call 1-800-454-4408
			to order a
		care cycles.
			replacement head.
	The Information Display signals:
The treatment
cycle will not start	The audio signals: 3 fast beeps
	Interchangeable Head Indicator Light displays:
			Recharge the battery.
		The battery is low.	See page 11 for
	The Information Display signals:		instructions.
	The audio signals: 10 beeps	The device needs	Set the device aside
	The Information Display signals:
		to cool down.	and let it cool down.
	The audio signals: 5 fast beeps		Set the device aside until it
	The Treatment Head Indicator Light displays:	The device is too
		cold to operate	reaches room temperature.
		There is no problem.	To continue using device,
There are only 6 or 7 uses for each charged session		There are an average of	plug AC adapter directly
		6 uses per charge.	into device.
Battery will not hold a charge		The battery needs to	Call 1-800-454-4408 to
		be replaced.	order a replacement battery.
	Device will not turn on	The battery is dead.	Charge battery.
	The audio signals: 10 beeps
Device shuts off	The Information Display signals:	The device needs	Set the device aside
in cycle		to cool down.	and let it cool down.

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Job#: XXXXXXX	Title: CWST2RB Manual
Date: 10/15/09	Version: CWST2RB-MAN-Rev11