Vermont Castings Radiance
Trouble-
Warning 
Turn OFF heater and allow to cool completely before servicing.
Condition | Possible Cause | Solution |
No spark at Pilot when Ignitor is operated
1.Ignition Electrode is disconnected from ignition wire, broken o incor- rectly positioned.
2. Piezo Ignitor nut is loose.
1.Inspect and reconnect, replace or repair as necessary.
2.Tighten the nut to establish secure contact to the valve bracket.
3. Ignitor wire is broken. | 3. Replace wire. |
4. Bad Piezo Ignitor. | 4. Replace Piezo ignitor. |
The Iignitor Electrode sparks, but Pilot does not light
1.Gas supply is turned off or supply line shutoff valve is closed.
2.Control KNob is not in PILOT position.
3.Contol Knob not pressed in while in PILOT position.
4.Air present in gas lines.
1.Turn on gas supply or open suppy line shutoff valve.
2.Turn Control Knob to PILOT.
3.Press Control Knob in while in the PILOT position.
4.Continue holding in Control Knob and repeat ignition procedure until air is bled from the lines.
5.Inlet supply pressure is not within correct settings.
5.Call local gas supplier. Adjust inlet supply pressure to specification: NG; 5” W.C. - 8” W.C. (5”W.C. - 7” W.C. at elevations over 8000 ft.) LP; 11” W.C. - 12” W.C.
6.Other conditions that should be identified only by a qualified gas technician.
6. Call qualified gas technician.
Pilot lights but flame goes out when Contorl Knob is released.
1.Control Knob not fully depressed or held in long enough.
2.Gas supply line shutoff valve is not fully open.
3.Thermocouple connection is loose at the Control Valve.
4.Pilot flame does not touch the Thermocouple. This can be caused by:
a.Incorrect gas pressure, and/or
b.other conditions that should be identified only by a qualified service technician.
7.Thermocouple is damaged.
8.Control Valve is damaged.
1.Depress Control Knob fully and hold in for a full 30 seconds.
2.Fully open gas supply line shutoff valve.
3.Inspect and tighten securely.
4.A) Contact the local gas company. Inlet supply pressure should be between 5” W.C. and 8” W.C. for NG (5” W.c. - 7” W.C. over 8000 ft elevation) and 11” W.C. - 12” W.C. for LP. Adjust as necessary.
B) Call local gas service technician.
5.Call local gas service technician.
6.Call local gas service technician.
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