Warranty
Limited Three Year Warranty
The Vermont Castings, Majestic Products Comany warrants that this Radiance Natural Vent Room Heater will be free of defects in material and workmanship for a period of three years from the date you receive it, except that the glass door panel, ceramic logs, and gasketing shall be warranted for one year as described below.
The Vermont Castings, Majestic Products Company will repair or replace, at its option, any part found to be defective upon inspection by a Vermont Castings, Majestic Products Com- pany Authorized Dealer. The customer must return the defective part or the stove, with shipping prepaid, to the Authorized Dealer or pay for any Authorized Dealer
Any Radiance Natural Vent Room Heater or part thereof that is repaired or replaced during the limited warranty period will be warranted for a period not to exceed the remaining term of the original limited warranty or six (6) months, whichever is longer.
Limited One Year Warranty
The following parts of the Radiance Natural Vent Room Heater are warranted to be free of defects in material and workman- ship for a period of one year from the date you receive it. These parts are the glass panel, ceramic logs, and gasketing. Any of these items found to be defective will be repaired or replaced at no charge, upon the return of said part to a Vermont Castings, Majestic Products Company Authorized Dealer with postage prepaid.
Exclusions and Limitations
1.This warranty is transferable; however, proof of original pur- chase is required.
2.The Vermont Castings, Majestic Products Comany offers no warranty on chipping of enamel surfaces. Inspect your Radiance Room Heater prior to accepting it for any damage to the enamel.
3.This warranty does not cover misuse of the Radiance Natural Vent Room Heater as described in the Homeowner’s Installation and Operating Manual, nor does it cover a Radiance Natural Vent Room Heater that has been modified unless authorized by a Vermont Castings, Majestic Products Company representative in writing.
4.This warranty does not cover a stove repaired by someone other than either a Vermont Castings, Majestic Products Com- pany Authorized Dealer or an authorized, qualified gas agency.
5.Damage to the unit while in transit is not covered by this warranty but is subject to claim against the common carrier. Contact The Vermont Castings, Majestic Products Company Authorized Dealer from whom you purchased your Radiance Room Heater. (Do not operate the Radiance Room Heater as this may negate the ability to process the claim with the carrier.)
6.Claims are not valid where the installation does not conform to local building and fire codes or, in their absence, to the recommendations in the Homeowner’s Installation and Operat- ing Manual.
7.The Vermont Castings, Majestic Products Company shall have no obligation to enhance or update any unit once manufactured.
IN NO EVENT SHALL THE VERMONT CASTINGS, MAJES- TIC PRODUCTS COMPANY BE LIABLE FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES. ALL IMPLIED WARRAN- TIES, INCLUDING THE IMPLIED WARRANTIES OF MER- CHANTABILITY AND FITNESS, ARE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. THIS WAR- RANTY SUPERSEDES ALL OTHER ORAL OR WRITTEN WARRANTIES.
Some states do not allow the exclusion or limitations of incidental and consequential damages or limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific rights and you may have other rights which vary from state to state.
8.The salt air environment of coastal areas or a high humidity environment can be corrosive to the porcelain enamel finish. These conditions can cause rusting of the cast iron beneath the porcelain enamel finish which will cause the porcelain enamel finish to flake off.
How To Obtain Service
If a defect is noted within the warranty period, the customer should contact a Vermont Castings, Majestic Products Company Authorized Dealer with the following information:
1.Name, address, and telephone number of the purchaser.
2.Date of purchase.
3.Serial number from the label on the back of the stove.
4.Nature of the defect or damage.
5.Any relevant information or circumstances, i.e., installation, mode of operation when defect was noted.
A warranty claim process will then begin. The Vermont Castings, Majestic Products Company reserves the right to withhold final approval of a warranty claim pending a visual inspection of the defect by authorized representatives.
INSTALLER:
Please record the following information
for future reference.
Appliance Serial No. _____________________________
Appliance Type: NG ____ LP ____
Inlet Supply Pressure: ____________________________
Manifold Pressure: ______________________________
Dealer ________________________________________
_______________________________________________
Phone _______________________________________
Installer _______________________________________
_______________________________________________
Phone _________________________________________
Date Installed _______________________________
