ViewSonic VS12675-1M No sound, Remote control unit does not operate, Power is cut off suddenly

Models: VS12675-1M VS12676-1M VS12664-1M

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Other Information

Problem

Possible Solution

 

 

 

• Check your audio connections are properly

 

connected referring to the user guide.

 

• The MUTE button may have been pressed, try

No sound

pressing this button again.

• Check your audio settings, your TV audio

 

 

may be set to minimum.

 

• Press the Volume + (Up) button on the remote

 

control.

 

 

 

• Make sure the directions of batteries are

 

inserted correctly referring to the user guide.

 

• Batteries could be weak or dead. Replace with

 

new batteries.

 

• Is a fluorescent light illuminated near the

 

remote control sensor?

 

• The path of the remote control beam may be

Remote control unit does not operate

blocked. Make sure the path is clear and that

the remote control is aimed at the remote

 

control sensor on the TV.

 

• Press the POWER button on the remote

 

control to see if you can turn on the TV.

 

• Press MENU button on the remote control to

 

see if there is a MENU shown on the screen.

 

• Press only one button at a time and it is the

 

correct one for the operation you want to

 

perform.

 

 

 

• Is the image positioned correctly?

 

• Are screen mode adjustments such as picture

Picture is cut off/with sidebar screen

size set correctly?

• Press WIDE button repeatedly on the remote

 

 

control to see if you can get the picture you

 

prefer.

 

 

 

• Is the sleep timer set in advance?

 

• Is there no signal in PC mode or HDMI

Power is cut off suddenly

mode?

• The internal temperature of the unit has

 

 

increased. Remove any objects blocking the

 

vent or clean as necessary.

 

 

 

• Is the AIR/CABLE option set correctly?

 

Please set the AIR/CABLE option to CABLE

No CATV reception (or no reception

referring to the user guide.

• CATV is connected improperly or not

above CH13)

connected; please check all the CATV

 

connections.

 

• The cable TV service is interrupted; please

 

contact your cable operator.

 

 

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

English

ViewSonic

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VT2645 / VT3245 / VT3745

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ViewSonic VS12675-1M No sound, Remote control unit does not operate, Picture is cut off/with sidebar screen, Above CH13