Viking DSOE305TSS manual Error Handling, Service Information, Error Message Problem Correction

Error Handling

In the event that you make an error while programming your Viking oven, you will hear a long beep followed by the appearance of an error message on the display. Use the following key to help you correct these common programming errors:

Error
Message	Problem	Correction
MODEL	An incorrectmodel	Call your Vikingdealeror authorized
ERROR	numberhas been	serviceagency.
	installed.
RTD ERROR	RTD is open or	Call your Vikingdealeror authorized
	shorted.	serviceagency.
PROBE	The meat probeis	The meat probemay not be plugged
ERROR	open or shorted.	in. If it isn't,plug it in to the oven.
		Pressthe “OFF” key to exit and clear
		the errormessage.
		If the meat probeis pluggedin and
		the Errormessageis stilldisplayed,
		call your Vikingdealeror authorized
		serviceagency.
LATCH	The controlis unable	Call your Vikingdealeror authorized
ERROR	to lock or unlockthe	serviceagency.
	door latch.
KEYBOARD	No connectionexists	Call your Vikingdealeror authorized
ERROR	betweenthe keyboard	serviceagency.
	and control.

Product Care

Service Information

If service is required, call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the dealer or distributor in your area.

Have the following information readily available.

•Model number

•Serial number

•Date purchased

•Name of dealer from whom purchased

Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range Corporation at

1-888-VIKING1 (845-4641), or write to:

VIKING RANGE CORPORATION

PREFERRED SERVICE

1803 Hwy 82W

Greenwood, Mississippi 38930 USA

Record the information indicated below. You will need it if service is ever required. The model and serial number for your oven can be found by using a flashlight to look through one of these vents on the upper vent trim. The label will be on the right side inner wall.

Model no. _____________________ Serial no. ________________________

Date of purchase _______________ Date installed ___________________

Dealer’s name __________________________________________________

Address ________________________________________________________

_______________________________________________________________

If service requires installation of parts, use only authorized parts to insure protection under the warranty.

Keep this manual for future reference.

64 65