VIKING COMPONENTS 56K USB MODEM USER’S GUIDE
7 Modem Driver & Firmware Upgrades
Your Viking External modem can be upgraded by updating its drivers and through firmware upgrades. These upgrades can be downloaded from Viking Components Web page at:
http://www.vikingcomponents.com
Once you have reached Viking’s Web site, select “Support.” Then select “Software” and finally select “Viking Components External Modems.” Scroll down to your modem and select the file you wish to upgrade your modem with.
Note: If you are unfamiliar with driver updates and firmware upgrades, it is rec- ommended to contact our Technical Support Department before starting these procedures. If the modem is upgraded incorrectly, it can be damaged. For infor- mation on contacting Technical Support, please proceed to Chapter 8, page 31.
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