Virgin Mobile VMFNM0609 manual Customer Services, What this warranty does not cover

7. What this warranty does not cover

This warranty does not cover the following:

•uninterrupted or error-free operation of a Freedom Mini-laptop;

•loss of, or damage to, your data;

•any software programs, that were not provided with the Freedom Mini-laptop by us installed subsequently;

•failure or damage resulting from misuse, accident, modification, unsuitable physical or operating environment, natural disasters, power surges, or improper maintenance by you;

•damage caused by a non-authorised warranty service provider;

•return shipping costs for non-eligible warranty repairs of which you will be informed

•failure of, or damage caused by, any third party Freedom Mini-laptop, software, peripherals or components.

This warranty is voided by removal or alteration of identification labels on the Freedom Mini-laptop or its parts.

8. Limitations

8.1We are only responsible for loss or damage to the Freedom Mini-laptop while it is: 1) in our possession; or 2) in transit in those cases where we are responsible for the transportation.

8.2We are not responsible for any

data including confidential, proprietary, or personal data contained in/on the Freedom Mini-laptop.

You should remove and/or backup all such information from the Freedom Mini-laptop prior to its service or return.

8.3Under no circumstances shall we be liable for any of the following even if informed of their possibility: 1) third party claims against you for damages; 2) loss or damage to your data; or 3) special, incidental, indirect or consequential damages, including lost profits, business revenue, goodwill or anticipated savings.

12.1 Customer Services

Call 0800 952 2294 to speak to one of our team (phone line open Monday to Friday 9am to 6pm excluding Bank holidays).

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