Vizio XVT3D424SV Screen is black, Colors do not display correctly, Picture quality seems low

Troubleshootig

A

The screen is black.

•Make sure the ON/OFF switch is turned to ON, then press the Power button on the remote or TV.

•Press the INPUT button on the remote control to select a different input source.

•Ensure the TV’s battery is fully charged. See Getting Started for instructions on plugging the TV in.

•Adjust backlight, brightness, and contrast. Press MENU, then select Settings > Picture Settings.

The colors do not display correctly.

•Adjust the color. See Adjusting Picture Settings.

•If you are using an antenna, ensure it is connected securely and correctly. Adjust the antenna or move the TV to get a better signal.

When I press buttons on the remote, nothing happens.

•When using the remote, point it directly at the TV.

•Remove any obstacles between the remote and the TV.

•Remove the clear plastic tab from the back of the remote.

•Replace the battery in the remote. (Battery type is CR2025.)

The picture quality seems low.

•If you are using an antenna, ensure it is connected securely and correctly. Adjust the antenna or move the TV to get a better signal.

•View high-definition (HD) programs when possible.

•If you are in a moving vehicle, the TV will not receive free-to-air television signals.

The display has dots (pixels) that do not change color.

•Your TV is precision-manufactured using a high level of technology. However, sometimes individual pixels may not display. This is common in this type of product and does not mean your TV is defective.

The display image does not cover the entire screen.

•Change the screen mode. Press MENU on the remote, then select Settings > Screen Mode > Wide.

•If there are still bars on the sides of the display image, they may be part of the image the TV is receiving.

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