VTech 5831 Conference Calling, Transferring Calls, From the Base, Announced Transfer

Models: 5831

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Handset and Base Operation

The VT5831 will detect a VMWI signal and activate Message Waiting lights on the Base and Handset(s). See Handset and Base Unit Layouts, pages 5 and 6, for the location of the Message Waiting lights.

After you play all of your new messages, the Message Waiting indicators will automati- cally turn off. If the indicators remain on, disconnect the power adapter from the Base Unit and remove the spare battery from the Base Unit charger (if applicable). Wait at least 15 seconds. Then, connect the power adapter back to the Base and install the spare battery pack in the Base Unit charger (if applicable). The Message Waiting lights will now be off.

Conference Calling

The VT5831 is capable of supporting conference calls with up to two registered Handsets, and the Base Unit.

To enter a conference call, simply access the line with two or more extensions by pressing ON (or SPEAKERPHONE) on the Handset or SPEAKERPHONE on the Base.

The phone icon and two or more extension numbers will be displayed in the upper left corner of the Handset.

Transferring Calls

You can transfer calls on the VT5831 system from the Base to Handset, Handset to Handset, or Handset to Base.

Blind Transfer

You can directly transfer any active call to another VT5831 extension without notification by doing the following steps:

From the Handset

Press XFER. Scroll to the desired destination, then press OK.

The ringing Handset or Base can pick up the transferred call just like any incoming call.

From the Base

Press INTERCOM. Scroll to the desired destination, then press OK.

The ringing Handset can pick up the transferred call just like any incoming call.

Announced Transfer:

You can perform an announced transfer (call and advise another extension) of an active call by doing the following steps:

Press HOLD to place your call on hold.

Press MENU. Scroll to INTERCOM, then press OK.

Scroll to the desired destination, then press OK.

When the ringing Handset or Base answers, announce that there’s an active call on hold.

Press OFF (on the Handset) or INTERCOM (on the Base)

Press ON (on the ‘destination’ Handset or SPEAKER PHONE (on the Base) to pick up the call on hold.

ADVANCED OPERATION

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VTech 5831 Conference Calling, Transferring Calls, From the Base, Announced Transfer, Blind Transfer