Troubleshooting
Problem | Suggestion |
|
|
I cannot dial out.. | • Make sure you have a dial tone before dialing. The handset may take a second or two to find |
| the base and produce a dial tone.. This is normal.. Wait an extra second before dialing.. |
| • Make sure your phone is set to the correct dial mode for the type of service that you have |
| (pulse or touchtone).. Refer to the Installation section of this user’s manual to set the dial mode.. |
| • If the other phones in your home are having the issue, the problem is in your wiring or local |
| service.. Contact your local telephone company (charges may apply..) |
| • Eliminate any background noise.. Noise from a television, radio or other appliance may cause |
| the phone to not dial out properly. If you cannot eliminate the background noise, first try muting |
| the handset before dialing, or dialing from another room in your home with less background |
| noise.. |
|
|
My handset beeps | • Make sure the power cord is securely plugged into the base.. Plug the unit into a different, |
five times and isn’t | working outlet not controlled by a wall switch.. |
performing normally.. | • Move the handset closer to the base.. You might have moved out of range.. |
| • If the handset is in its base and the charging light does not come on, refer to Charge Light is |
| Off in this troubleshooting guide.. |
| • Reset the base.. Unplug the unit’s electrical power.. Wait for 15 seconds then plug it back in.. |
| Allow up to one minute for the handset and base to reset.. |
| • Other electronic products can cause interference with your cordless phone.. Try installing your |
| phone as far away from these types of electronic devices as possible: wireless routers, radios, |
| radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal |
| computers, kitchen appliances and other cordless phones.. |
36 ADDITIONAL INFO | www.vtechphones.com |
